[Resolved]  Zoom Car — zoomcar rental - jps6n8w5t

Address:

560045

Rented an suv from zoomcar for 6-mar to 9-mar. Booking id - jps6n8w5t. Veh. Num: ka03ag5333.

Car was in poor condition when i took delivery. Radio and stereo were not working. Car was very dirty outside and inside. The front foglamp area had basically a huge hole. There was a used diaper (Atleast i hope it was a diaper) on the back seat. Middle row seats were not folding down. So it was almost impossible to get to the third row.

While driving today, the rear left tire blew out on the highway. We were travelling out of bangalore on the mumbai-bangalore highway. I managed to somehow control the car and bring it to side of the road and park it. My family of 7 was in the car.

Must have made 4-5 calls to zoom car. All i heard was someone will get back to you in 15 minutes. No help or replacement was offered. I managed to get the tire changed and dropped the car off * at the nearby police station, so that it remains safe *.

I asked for 3 things: (1) refund of the total booking amount (2) refund of the total diesel bills (3) refund of the taxi fare it took to get back to bangalore.

As usual, i heard the "give us 15 mins. And we will call you back". That call happened at 11.15 pm. It is now 11.55 pm. I still have not heard back.