[Resolved] Zoomcar — been charged additional 10k | |||||
I had booked a zoomcar for 17.7k which was later cancelled and fine of 200 rs was implied . I did not get the rest of the amount yet, its been 8 days now. And next day i booked a smaller car (kuv100) for 10k and additonal fuel (5k) . The vehicle had a few scratches here and there, but internally, the vehicles suspension spring was loose ( we dint know until it slipped out on the road and we came back and collected the spring ) . Now i delivered the vehicle successfully and reported the damage done by the previous user, and i was fined 10, 000Rs for nothing . Zoomcar should be the one to pay me extra because i couldn't run the vehicle for the last 80kms above 30kmph due to the broken spring. Was this information helpful? | |||||
Aug 28, 2018 Complaint marked as Resolved Zoomcar customer support has been notified about the posted complaint. Verified Support Jul 14, 2018 Zoomcar Customer Care's response Hello User, Greetings! Please accept our apologies for any discrepancy in billing. Please let us know the booking details for us to have a check and do the needful. Regards, Rohit Verified Support Jul 17, 2018 Zoomcar Customer Care's response Hello User, Greetings! Please accept our apologies for any discrepancy in billing. Please let us know the booking details for us to have a check and do the needful. Regards, Ramya. S | |||||
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