[Resolved]  Zoomcar — breakdown of car

They didn't provide proper stepney with car which is their responsibility as we had paid for the booking as a customer. When it broke down the tyre got flat and stepney was also punctured we suffered a alot as at that place in matheran there were no repair shop open and we got late 3 hrs for which they are charging us extra amount. As a customer we want at least half if the breakdown amount that we paid as its their responsibility to provide stepney in car.
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Aug 18, 2018
Complaint marked as Resolved 
Zoomcar customer support has been notified about the posted complaint.
Verified Support
Jul 04, 2018
Zoomcar Customer Care's response
Hello Shashawat,

Greetings!

Please accept our apologies for the trouble caused. Please share the booking details for us to have a check and do the needful.

Regards,
Rohit
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