[Resolved] Zoomcar — couldn't end trip

Rushikesh Taware

from Bhusawal, Maharashtra

Address:

Pune, Maharashtra, 411046

I had taken padl 1dec morning. But this pedl chain are damage i lock the pedl and end the trip but trip are not ended today are 3 day to get pedl i already pay money but money are automatically increased.
My mobi no.[protected]
Cycle no. 3161150
I not use cycle but money are increase 579 i have already ended trip but some problems are facing me. And no any costumers support to contact us... Plz help us
Thank you

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Dec 2, 2018

Complaint marked as Resolved

Issue note solved.. [email protected]

Zoomcar customer support has been notified about the posted complaint.

Dec 02, 2018

Updated by Rushikesh Taware 32hr56min trip cost 594 no use cycle and no end trip..

Dec 02, 2018

Updated by Rushikesh Taware Trip are not ended.. my problem not resolve..

Verified Support

Dec 05, 2018

Zoomcar Customer Care's response Hello Rushikesh,

Greetings!

We apologize for the inconvenience caused. We would request you follow the below steps for us to check on the issue.
- Click on the hamburger menu in the app (three dots on the top left-hand side)
- Select “My Trips”
- Select “PEDL”
- Select the trip where issue needs to be reported
- Follow on-screen instructions

Regards,
Appachu
Zoomcar