Zoomcar — Fraud Operations - Taking money upfront - Giving faulty Car - NO REFUND

Address:PUNE

Kindly request Indian Economic Ministry to cancel the Zoomcar business licence. They have no right to cheat people.
Booked a car with them - paid INR 10000 upfront from Card.
They delivered the car at night time keeping the fuel level - almost to empty.
Started my trip from Pune to Mumbai, after topping up the fuel tank. To my surprise within few kilometers - the fuel gauge was started showing less than half fuel level.
investigated and found - major leakage in fuel tank - Informed their call centre - they were very quick to TOW the vehicle promising replacement car will be coming soon - but that was a FLASE promise and trick played by their operations staff to cheat customer. They knew there is a leak in the fuel task, like this they have degraded to such a level that they are playing with customer's life now - such company should be banned for INDIA Operations.
When asking for refund - they are not responding to any call / email. Such a fraud company operating in INDIA under Ministry of Economics - really surprised that Ministry is not doing any thing. They are looting Indian consumers because they are hiding behind their well trained call centre staff to tell the false things and useless operators.
Till today after 2 months - they have not refunded my paid money which is amounting to INR 10000/-.
Booking ID : JPSN7JCV9 - 19th APRIL 2022
Request my money back - initiate refund.

Request Govt. OF INDIA - Ministry of Economics to Cancel such business license and fine them - so that it would be lesson to other business havig same intention to play with Citizens of India. they are thinking it;s Still 20-30 years back India - where they can run business and cheat Indian consumers as they like it. Please STOP this nuisance company.
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