Zoomcar — I havent received my refund of Rs 3200

I have booked a zoom car on 7th of August and when I reached the location to pick the car My car became unavailable and they gave me another car too a very far location after which I cancelled the car booking and it stated in the zoom app while cancelling I’ll receive the refund amount but it’s past 15 days now I haven’t still got my money back in my bank account . My booking ID is - JPSN7AHBL