Zoomcar — No refund after ride cancellation

My booking id is jps6no6wb.
I booked the drive on 15th feb 2020. My trip period was supposed to be from 23 may 2020 to 26 may 2020.
I cancelled the booking on 29th april 2020, but still haven't received my refund.
This is against zoomcar's policy which states that the cancellation refund will be done through the original payment method within 7- 10 business days.
Refund status shows as pending.
+1 photos
Was this information helpful?
No (0)
Yes (0)
Zoomcar customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Zoomcar
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    46%
    Complaints
    5657
    Pending
    12
    Resolved
    2592
    Zoomcar Phone
    +91 80 6748 1200
    Zoomcar Address
    #308, 1st to 3rd Floor, 100 Feet Main Road, Indiranagar, 1st Stage, Bangalore North, Karnataka, India - 560038
    View all Zoomcar contact information