[Resolved] Zoomcar — payment and refund | |||||
They are asking for payment of 165 Rs.of rented cycle which I have tried to unlock. On mobile app it was showing that cycle is unlocked successfully but in real the bicycle was locked I tried 4 times to unlock but it won't work when on mobile I was trying to end the trip it was also not working so directly I uninstalled that zoomcar app and leaved that cycle. That whole day and till today's morning cycle was on it's place olny in locked position. I haven't used that cycle and now they are asking for 165 RS. Was this information helpful? | |||||
Aug 12, 2018 Complaint marked as Resolved Zoomcar customer support has been notified about the posted complaint. Verified Support Jul 12, 2018 Zoomcar Customer Care's response Hello Chinmay, Greetings! Please accept our apologies for the trouble caused. Please send an email through our contact us page for our team to have a check and do the needful. Regards, Rohit | |||||
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+91 80 6748 1200
#308, 1st to 3rd Floor, 100 Feet Main Road, Indiranagar, 1st Stage, Bangalore North, Karnataka, India - 560038
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I already Lock the bicycle nearby cycle station by using around 15 minutes than also receiving continuously messages to end trip and Rs 15 is deducted from paytm also for same trip and now also receiving messages for outstation charges. Showing continuous outstanding . please help
Cycle no.102030
Greetings!
Please accept our apologies for the trouble caused. Please send an email through our contact us page for our team to have a check and do the needful.
Regards,
Ramya. S