Zoomcar — Payment of V.No.DL10CT1986

Dear ZoomCar Team,
This is to inform to you that I have an xuv500 w10 number DL10CT1986
which is registered under your application since 29Th January 2022 to
till date.
The car has been picked by your team(JPS69FR1R) ON 19TH February 2022
around 8.30 in the evening from my parking lot then after no car has
been return after ending the trip, After two days I got call from hotel
higway on gurgaon-Jaipur road that car in the mid of the road then I
requested him to bring car and put this car in his area and I will
pick from there than I inform insurance and zoom car (via email
because no any direct person number or any contact number of customer
care working )simultaneously but no any respond given by zoomcar) then
after two days I send crane from neemrana mahindra workshop but once
my guy reach there and clear all duse of hotel guy and suddenly get
call of lady from zoom car that you are not suppose to bring back the
car from there and you suppose to drop this car at mahdevra motors
then my guy do the same.after few week Mahadevra Motors([protected])
called me and asking money to repair the car then i asked him to give
my car back to me in delhi I will do it myself then he denied to give
the car and I do the complaint same time then from zoom car
neeraj([protected]) that you don’t need to pay your car has been return
within one month and don’t need to pay single penny.Now the six Months
gone no any response from neeraj he never ever pick my call and never
respond from that day.Suddenly two days back mahadvra motors call me
and asked to transfer 136000 in his account otherwise forget your car
because it’s never get deliver to your place.

Following Points Need to resolve
1) I am ready to pay 136000 to zoomcar once car get deliver at my parking lot.
2) Cars need to be same conditions like when I give car to you for
quality check time as per mahdevra motors all four wheel get damage in
the incident but not replace, Back Camera and sensor is not working, Ac
is not working, No engine oil as in incident got leaked, Front seats get
tore during accident not changed and no any service has done, So why
you people keep my car from last six months, I want explanations and
also cars need to be ok conditions like earlier.
3) My car has been register in your app from 29th January under 9000
weekly payout but after few months no any payout gieven by
company, kindly clear all dues till the time you keep my car, My
mahindra authorized dealer given 4 week time to repair the car but as
per madhdevra motors he is out of town due to personal issue and zoom
car not given any instruction to repairs that’s why its late.
4) Handover my car by 31st august 2022 otherwise share me authentic
person who can guide me
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Notice it's final intimation before lodge police complaint against neeraj for doing fraud.

What about the rental of last six months?

I am ready to pay the insurance claim amount via cash on delivery mode and also you people clear the rental via cash or trasfer.

On Wed, Aug 31, 2022, 11:28 Neeraj Kumar wrote:
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Dear Team,

I am ready to pay the amount and kindly let me know what about the
rental of weekly payout 9000/- from 29th January 22 to 31st august 22.

Also car conditions are not ok as per mahadvera motors...!!!

All four tyre damage/AC not working/Engine oil not available/Services
not done/Back camera is not working.

Else send me full and final amount after deductions of rental & damage
which is pending...I will do the payment.

On 8/31/22, Delhi Service wrote:
Dear Sir,

Please pay your side payment, which you have received from the
insurance company.After complete the full payment we can take the vehicle
from the workshop.



On Wed, Aug 31, 2022 at 11:38 AM MUKESH SHARMA <
[protected]@gmail.com wrote:

Notice it's final intimation before lodge police complaint against neeraj
for doing fraud.

What about the rental of last six months?

I am ready to pay the insurance claim amount via cash on delivery mode
and
also you people clear the rental via cash or trasfer.

On Wed, Aug 31, 2022, 11:28 Neeraj Kumar wrote:

Dear Sir/Madam,

Greetings of the Day.

Please Send the amount to Workshop, Which amount received to the
insurance company. Please Do the needful. After that We will pay the
left
amount.


*Regards, *
*Neeraj Kumar*
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Once i had given the car to zoomcar quality team camera is working.

What about weekly payout which is not paid till now...???

Plz find the attachment of agreement...!!!
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Dear Team,

Still waiting for final revert...!!!

after deduction of weekly payout till date.

Insurance amount minus weekly payout minus Tyre and rim amount.

I am ready to pay.
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Again in apps it's updated that car with you till 24th September.

So on what ground you people keeping my car with you if car is ready to deliver today...if I transferred the amount that how come I believe that you people return my car at my parking lot.

If you people doing "DADA GIRI" so be ready for consequences.

Kindly share also contact details on email and delhi office address.
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Share me contact details & address of delhi office...I have contact details of neeraj but he is very fraud guy never ever pick call in last six months.

Do you think we are fool people...!!!

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No reply it means u people trying to phishing again but u people
failed and stop responding.
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Fraud case file against as per the statement given by mahadevra motors...he is working with three people who used to do phishing work from from last three years...they took car from zoomcar app and demand unwanted payment from client...recorded statment submitted.

[protected]@[protected](super boss)
[protected]@[protected](neeraj boss)
[protected]@[protected]

As per the statement of mahadevra he is ready to deliver car but these three are planning to make money from it and they will not paying there dues that's why car not delivery yet.
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Do u understand what I mean?

Mahadevra motors clear told in his statement...I am ready to deliver car these three people are not paying my dues...he is only asking 1.36 Lac from my side which I told him to pay at the time of delivery and he is ready for this...!!!

Don't be oversmart who ever writting this email...send me your address where you meet in delhi...??? Just making e-mail I'd name delhi service that's doesn't mean you are physically available...might be again phishing doing by making fraud Id.

Where is the payout of last six months greedy man..???(still I am not claiming in my written complaint but u force me to do)

Following address given by mahadevra motors...!!!

Zoomcar India Pvt Ltd.
Ground Floor, 4. Building, Enzyme
Tech Park, 13, HAL Road, Domlur 1st
Stage, ISRO Colony, Bangalore,
Karnataka - 560071
260mcar
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As per conference call with Rajesh saini & Rajbir will give written statement on email the total amount need to be transfer(-minus 25 to 30 thousand) to mahadevra motors and car everything needs to be ok as it is the condition at the of quality check time.

Tyre, rim and camera also need to be up-to-date.
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Waiting for final revert...???
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Car needs to be ok in condition as per trail mail car rim/tyre and camera not fitted properly or damage.

Following conditions

Cars need to perfectly ok condition.

Tell me the date when it's deliver at my place.

How much amount I need to pay minus all zoom car liability/payout or any damages compensation.

Fuel need to be 100% fill in fuel tank.

Kindly clear cut say the exact amount I will transfer within 1 hours in mahadvra account.
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Waiting for final revert... don't call for blackmail.

As per mahadvra no body picking his call(all three Fraud Bosses) and he don't know car 100% deliver or not.

Mera phone nhi pick kar rahe hai kyuki Mai conference par baat Kara deta hu...!!! This is mahadevra line.

Let me know they are exactly employee of company or third party.
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