Zoomcar — Payment refund

Address:

Bangalore

I have done abooking on August 2020 and later cancelled on Sept 23rd. Refund amount of 6500 was initiated and they says 30 days for refund. Its already been a month.

More than refund, there is no any provision for talking to a customer care executive for enquiring the status. There is no reply from customer care after sending mail also.

If a person is booking with the help of a credit card, the interest also customer is paying.

They are very eager to take the caution deposit amount. But refund is very much delayed.