[Resolved]  Zoomcar Pedl — unable to end trip even after locking the cycle

Hi,

I'm not able to end the trip even after locking the cycle. I did checked many times after locking the cycle and tried end trip but a pop-up comes saying time out try again. I've used the cycle for 15 mins but the amount is getting deducted from my paytm wallet. Please look into this as earliest.

Cycle no : 101300
Location: mahindra city, chengalpet
603002

Thanks!
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Jul 5, 2018
Complaint marked as Resolved 
Zoomcar customer support has been notified about the posted complaint.
May 20, 2018
Updated by Aom
Hi Team,
Please look into this as earliest possible

Thanks!
Verified Support
May 21, 2018
Zoomcar Customer Care's response
Hello User,

Greetings!

We are sorry for the inconvenience caused. We request you to kindly send an email through our contact us page. We shall resolve the issue on priority. Here’s the link for your reference - https://www.zoomcar.com/bangalore/contactus

Regards,
Wasim
Zoomcar
Complaint comments 

Comments

Hey,
I booked a zoomcar on 5th May 2018 and I had to cancel it due to DL issues. Can I know the status of my refund. This is my booking ID JPS62VFO7.

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