Zoomcar — Refund for the tyre replacement got done by me

My booking ID is JPSN7N4X9. The tyre burst just after driving for 30kms. Me and my family were lucky that this happened on small road when we were moving slowly. I can't think what would have been the case if this happened on highway when we will be going at 80KMPH. Then when I tried to change the spare wheel, found that spare wheel is not fitting the axle. We had lot of long calls with breakdown support. Then I found a nearby MRF tyre store, got a new tyre changed. It costed me 4500. Then cancelled my trip and returned the vehicle. I was told to upload the bill and other photos. I did all that was asked for. For a week when I didn't get any update, I sent a mail through my registered email [protected]@yahoo.com. I got reply that they will need 3-5 working days to get the status and decide on refund. Even after more than a week I didn't get reply. When I tried to call, someone picked up the call and mentioned I will get update in 24 hours. That also didn't happen. Now when I try to call from my registered mobile number to your support, I get a automatic reply saying "No booking active now with this number". Attaching the images once again of the issue. I am not sure any good update would come from you guys. It is my mistake to have used your service. If this was in any other country they would be in a big trouble by now for all the mess you caused to me. Actually I expect refund for my booking as well. I did for 2 days for 400+ KMS, but used it for 50 kms. The car condition was not proper. They are supposed to do the required checks. The interiors and exteriors were fine. But how will I know the state of tyres and spare wheel.
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