Zoomcar — Refund is not made and customer support is not available for any queries

I have booked a zoomcar on 18th dec with below details,
Booking (id: JPS6NBH4F) for Ford Ecosport from 04:00 PM, 18 Dec to 11:00 PM, 18 Dec at Bellandur is confirmed.
But I cancelled it before starting itself,
they charged 1302 rupees as cancellation fee but till now they haven't refunded rest amount of 3800.

*No customer support is available, and they are not responding to emails also*
please help me in this issue.
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Zoomcar customer support has been notified about the posted complaint.
Jan 11, 2021
Updated by Adityapd17
Hi Team,
Is there any update on the issue

"I have booked a zoomcar on 18th dec with below details,
Booking (id: JPS6NBH4F) for Ford Ecosport from 04:00 PM, 18 Dec to 11:00 PM, 18 Dec at Bellandur is confirmed.
But I cancelled it before starting itself,
they charged 1302 rupees as cancellation fee but till now they haven't refunded rest amount of 3800.

*No customer support is available, and they are not responding to emails also*
please help me in this issue."
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