Show menu
Close
FAQ FAQ Categories Categories Sign in Sign in
Close
ADVERTISEMENT

[Resolved]  Zoomcar — Refund is pending from 130 days

I have made a booking on 22nd feb 2020 to take car on 12th to 14th june. But because of lockdown we have canceled the booking on 21st may. We asked for refund, they told within 30 working days it will refund. it has been 130 days but still not yet received the payment. In between they have sent fake link to get the money for our satisfaction. we informed them that link is not working even though they did not respond to me. They blocked my number to reach out. i have sent so many mails even though no response. My refund amount is rs 8626. Please take action on this.
Refund is pending from 130 days
Refund is pending from 130 days
ADVERTISEMENT
Complaint marked as Resolved Oct 10, 2020

Complaint Status


[Oct 02, 2020] Zoomcar customer support has been notified about the posted complaint.
Updated by Rajesh kumar 436 Oct 07, 2020 Customer care notified but what about the money. Still I didn’t received. How can you mark the complaint as resolved.
Complaint comments  1 Comment     Updated: ShareTweet

Comments

Hi,
Did you receive your refund?. I am also in the same situation like you, but your complaint is marked as resolved so just checking.
Bhuvaneshwari sudhakar's reply, Nov 24, 2020
Did you receive refund ? Even i havent received.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    Zoomcar
    Customer Care Service
    Customer satisfaction rating
    63%
    Complaints
    3770
    Pending
    305
    Resolved
    2282
    Zoomcar Phone
    +91 80 6748 1200
    Zoomcar Address
    #308, 1st to 3rd Floor, 100 Feet Main Road, Indiranagar, 1st Stage, Bangalore North, Karnataka, India - 560038
    View Full Information
    ADVERTISEMENT