[Resolved] Zoomcar — refund my money

shar11

from Mumbai, Maharashtra

Address:	main tonk phatak, Jaipur, Rajasthan, 302015
Website:	www.zoomcar.com

I have booked zoomcar for a 100 kms free trip my booking id is jps6x5vth. I have rode only 60 kms and ended my trip before the time. I paid 6365 rs and the booking tarrif is 1365 and 5000 security deposit which have to be returned after ending trip and when i have ended the trip and uploaded all the meter readings of before and after ending the trip then after doing all the responsibilities with proof a fake charge of extra kms is added in my booking and the security money is vanished and i haven't got any refund from this fraud company but i have got a huge fake charge with this fraud company...

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Oct 10, 2019

Complaint marked as Resolved

Zoomcar customer support has been notified about the posted complaint.

Verified Support

Sep 09, 2019

Zoomcar Customer Care's response Hello User,

Greetings!

We apologize to know that there is a discrepancy in the billing. We did have a check and we have made the necessary changes under the booking. The refund is released through IMPS, you can initiate the refund by selecting the option " Get refund" in the mobile application under the respective booking ID.

Regards,
Ramya. S

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Comments

jayvik patel

from Surat, Gujarat

My friend is use my accoute a long time. And i want to delet my driving licence in my account. Please help me about this.

Zoomcar Customer Care's response, Sep 10, 2019

Verified Support

Hello Jayvik,

Greetings!

Thank you for reaching out to us. We request you to kindly send an email through our contact us page, requesting about the change our team shall do the needful.

Here's the link for your reference - https://www.zoomcar.com/bangalore/contactus

Regards,
Sowmya