Zoomcar — Refund not process yet

Address:

#308, 1st to 3rd Floor, 100 Feet Main Road, Indiranagar, 1st Stage Bangalore North Bangalore District Karnataka India - 560038

Hi,

My book ID : JPS6NTGRZ.

I book a cab in Ranchi but it got book in Karnataka.
So i called the zoom customer service and ask to change the location.
But they say it will to possible . You have to cancel this ride and need to book a new cab.

So i ask them to cancel the trip and refund the money back.
they say it will take 30 days after that money will be back to your account.

But i never get the money back .I try to call the zoom customer service.
but it not let me to speak any one.

I even right mail to them regard to refund but get no reply.

I book a cab on 21 oct 2020 but not get a refund yet.

SO i need my money back to my account with the interest that is apply by my credit card company.

Looking forward to hear from you