Show menu
Close
FAQ FAQ Categories Categories Sign in Sign in
Close
ADVERTISEMENT

[Resolved]  Zoomcar — Refund not processed and long overdue

I had booked @zoomcar in August 2020 woth boolong ID JPS6N0JC3 and had to cancel the trip well before the trip date as I had a family emergency. The refund policy mentioned 30 working days and every time I called the customer care, they said its not yet due. They disabled the customer Care number after that and since have not refunded my money which is INR 8, 404 (eight thousand four hundred and four only).

Its been a harassment frpm @zoomcar ever since and my hard earned money still stays pending.

Please help in getting this amount back and issue a complaint against @zoomcar as I noticed many instances such as mine.
Refund not processed and long overdue
ADVERTISEMENT
Complaint marked as Resolved Dec 30, 2020

Complaint Status


[Dec 05, 2020] Zoomcar customer support has been notified about the posted complaint.
Updated by Bharat Shanbhag Dec 04, 2020 with Booking ID JPS6N0JC3
Complaint comments  Add a Comment     Updated: ShareTweet

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    Zoomcar
    Customer Care Service
    Customer satisfaction rating
    60%
    Complaints
    3926
    Pending
    303
    Resolved
    2284
    Zoomcar Phone
    +91 80 6748 1200
    Zoomcar Address
    #308, 1st to 3rd Floor, 100 Feet Main Road, Indiranagar, 1st Stage, Bangalore North, Karnataka, India - 560038
    View Full Information
    ADVERTISEMENT