Zoomcar — Refund not processed even after 30 days

Zoomcar — Refund not processed even after 30 days

J Jaibalajid

Order id # JPS6NVKGC, I booked for one day on 01/10/2020 for 02/10/2020 using my credit card. At 3:00 am on 02/10/2020 I received a call from a zoom car personal stating that the order will be cancelled because they don't have the car available. Whole family was looking forward to the trip. Family dissappointed. Refund has not been processed as on 10/11/2020. I have posted reviews on Google play store and receive reply stating that it will take another 2 to 3 weeks. Very disappointed and frustrated. +4 photos Was this information helpful? No (0) Yes (0)
Zoomcar customer support has been notified about the posted complaint. Nov 10, 2020 Updated by Jaibalajid I am not interested in any coupons or refund to the zoomcar. I want the refund in the mode of payment I have made i.e., credit card. I have to pay interest on the credit amount which I have not used also. This is just a cautious reminder.. Nov 10, 2020 Updated by Jaibalajid I am not interested in any coupons or refund to the zoomcar app wallet was what I meant.
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