[Resolved] Zoomcar — refund not received for car rental

Dheeraj Shakya

from Delhi, Delhi

Address:	Rz/245 Durgapark Street No-1, New Delhi, Delhi, 110045
Website:	www.zoomcar.com

I made a booking on 24 may 2019 and it's over 18 days I didn't get any refund from this company I have to take 5100rs as a refund for my booking id JPS6BYFN8. The policy say that amount will be reflected upto 15 days and its 16th day. Worst service i have ever seen. I dont know why it takes too long for refunding amount. Very poor experience. I have email them many times but they are not providing me any resonable response.

Was this information helpful?

No (0)

Yes (0)

Jul 23, 2019

Complaint marked as Resolved

Zoomcar customer support has been notified about the posted complaint.

Verified Support

Jun 19, 2019

Zoomcar Customer Care's response Hello Dheeraj,

Greetings!

We did have a check and see that the refund of 5100.0 for your booking JPS6BYFN8 has been initiated to your AXIS Bank debit card. As per your bank, the amount should reflect in your account by Fri, 31 May 18:29. Request you to please check with your bank once.

Regard
Wasim
Zoomcar