Zoomcar — refund not received for car rental

 
1 Review
Rz/245 Durgapark Street No-1, Delhi, New Delhi District, Delhi, India
 Dheeraj Shakya on Jun 12, 2019
I made a booking on 24 may 2019 and it's over 18 days I didn't get any refund from this company I have to take 5100rs as a refund for my booking id JPS6BYFN8. The policy say that amount will be reflected upto 15 days and its 16th day. Worst service i have ever seen. I dont know why it takes too long for refunding amount. Very poor experience. I have email them many times but they are not providing me any resonable response.

Complaint Status


[Jun 16, 2019] Zoom Car customer support has been notified about the posted complaint.
Verified Support
Zoom Car Customer Care's response, Jun 19, 2019
Hello Dheeraj,

Greetings!

We did have a check and see that the refund of 5100.0 for your booking JPS6BYFN8 has been initiated to your AXIS Bank debit card. As per your bank, the amount should reflect in your account by Fri, 31 May 18:29. Request you to please check with your bank once.

Regard
Wasim
Zoomcar
Complaint comments  Add a Comment     Updated: Share0Tweet0

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    Your Rating (1 star is bad, 5 stars is good)
    code
    Customer satisfaction rating
    82%
    Complaints
    2264
    Pending
    121
    Resolved
    1811
    phone
    +91 80 6748 1200
    location
    #308, 1st to 3rd Floor, 100 Feet Main Road, Indiranagar, 1st Stage, Bangalore North, Karnataka, India - 560038
    Zoomcar - refund not received for car rental