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Zoomcar — Refund not received from Zoomcar

I had completed my trip on 04 Jan, 2021
On Mahindra Scorpio.
It's been almost 2 months and I haven't received my refund of 1499.
On the app it shows Pending Refund since Jan04, 2021.
I am unable to contact the customer care too
My Booking Id is JPS6NXGES
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