[Resolved] Zoomcar — refundable amount not received

Rupamrana

from Chandigarh, Chandigarh

Address:	Chandigarh, Punjab, 140507
Website:	Zoomcar

Respected sir/mam i have booked a car by zoomcar on 11 may to 15 may and my booking id is jps62t911, after completing the ride the amount of 5692 was my refundable amount which will be tranfer to me within 12 to 15 working days and it's been three months the money is not refunded to me, i have complained many times to zoomcar mailed them but they didn't take any action on it, so it is requested to you please resolve this matter.
For any enquiry contact me on [protected]/[protected]

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Oct 16, 2018

Complaint marked as Resolved

Zoomcar customer support has been notified about the posted complaint.

Verified Support

Sep 09, 2018

Zoomcar Customer Care's response Hello Rupam,

Greetings!

Our team has shared all the needed details regarding the transaction through email.

Request you to kindly have a check with your bank regarding the same.

For any further concerns, please send us an email to [protected]@zoomcar.com.

Regards,
Sowmya