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[Resolved]  Zoomcar — Security deposit not refunded back

This is ayan, I booked a car on 11 Jan and my security deposit is still not refunded. I've tried everything on my behalf to reach you guys out but your customer support seems to be down or you guys are avoiding the customers altogether whatever is the case I need my money back asap. The amount is 2500.

My booking id: JPS6N6LRN
Attached: images of the booking and the unanswered calls
Security deposit not refunded back
Security deposit not refunded back
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Complaint marked as Resolved Jan 19, 2021
Nobody reached out they just marked it as resolved without doing anything.

Complaint Status


[Jan 18, 2021] Zoomcar customer support has been notified about the posted complaint.
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    Zoomcar
    Customer Care Service
    Customer satisfaction rating
    61%
    Complaints
    3919
    Pending
    303
    Resolved
    2284
    Zoomcar Phone
    +91 80 6748 1200
    Zoomcar Address
    #308, 1st to 3rd Floor, 100 Feet Main Road, Indiranagar, 1st Stage, Bangalore North, Karnataka, India - 560038
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