[Resolved] Zoomcar — unable to end trip of padel

[email protected]

from Khopoli, Maharashtra

Address:	Pune, Maharashtra, 411004
Website:	www.zoomcar.com

My cycle no.3184451
I started trip 6.04, from my company to room, when i'm reach there and trying to end trip from 6.18 pm, but it is enable to end trip, i'm trying many times to end trip, but not possible to end trip, right i'm also trying to end trip but it shows sending you request
Please do the needful, as soon as possible
And please refund my money

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Jan 13, 2019

Complaint marked as Resolved

Zoomcar customer support has been notified about the posted complaint.

Verified Support

Dec 08, 2018

Zoomcar Customer Care's response Hello Amol,

Greetings!

We are sorry to know that the issue has been persisting.

We request you to kindly follow the below steps and raise the complaint, we have a dedicated PEDL team who shall check on the complaint raised and shall resolve the issue.

- Click on the hamburger menu in the app (three dots on the top left-hand side)
- Select “My Trips”
- Select “PEDL”
- Select the trip where issue needs to be reported
- Follow on-screen instructions

In case you need any further details, kindly revert, we shall help you accordingly.

Regards,
Wasim