Submit a Complaint
Car Rental
Zoomcar

Zoomcar — ZoomCar - Awaiting Refund : Booking ID - JPSN7D5NG

I have booked a Zoom Car from 14th - 17th of August (booking ID: JPSN7D5NG). The car had a breakdown during the trip where the battery that came with the car was dead. Upon speaking to the customer care executive on 15th August, I have replaced the battery to continue with my trip. The battery replacement cost me 3950/- rupees.

I have uploaded the bill for the above on zoom car trip end, and am still waiting for my refund.

I have raised multiple tickets by writing to [protected]@zoomcar.com and they just close the tickets without resolving them.
Ticket numbers:
1126045
1143907
1148188

Please help.
+4 photos
Was this information helpful?
No (0)
Yes (0)
Zoomcar customer support has been notified about the posted complaint.
Complaint comments 
Add a Comment

Related Zoomcar reviews

[Resolved]Zoomcar - Not able to unlock the rented ar[Resolved]Zoomcar - Not getting OTP due to which I am not able to login to the app1[Resolved]Zoomcar - Urgent: Request for Clarification and Full Refund for Booking Issue[Resolved]Zoomcar - Invoice is not being provided.1[Resolved]Zoomcar - Termination from Zoom Car Host Platform
View all 5656 Zoomcar Reviews

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Zoomcar
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    46%
    Complaints
    5656
    Pending
    12
    Resolved
    2592
    View all 5656 Zoomcar reviews & complaints
    Zoomcar Phone
    +91 80 6748 1200
    Zoomcar Address
    #308, 1st to 3rd Floor, 100 Feet Main Road, Indiranagar, 1st Stage, Bangalore North, Karnataka, India - 560038
    View all Zoomcar contact information