Zoomin India — about the product which I received

Address:Sundargarh, Odisha, 769008

I ordered a product that is a collage print. The order id is - zin1-v63owxbi. The print is got is fine but it was packed in a brown cardboad type of material. And inside was also a hard carboard. The particles of that brown board has been stick to the photo print for which the photo is not clear. Even i tried to rub with hands and cloth, but it is not going. I wanted to fram the photo but i cant because of that particles. What to do. Please help me.
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