[Resolved]  Zoomin.com — Broken damaged

Address:

Gautam Buddh Nagar, Uttar Pradesh

[protected] Forwarded message[protected]
From: Amandeep Singh
Date: Tuesday, May 19, 2015
Subject: Order confirmation for ZMPI-LZCOFLHS
To: "[protected]@zoomin.com", "[protected]@zoomin.com", "[protected]@zoomin.com"


It is not solved. I still have that broken frame which is the second delivery of that photo frame. I want a replacement with no damage as soon as possible or return my money back right now.

On Friday, May 15, 2015, Amandeep Singh wrote:
Hello Team,
I got the order today. I accepted it but when i opened it, the photo frame was broken. I am very unhappy to learn that you are such a big company and you are not competent enough to deliver one photo frame without damage. Plz try to understand. It is a gift. How embarrassing was that for me when i opened the gift for my wife in front of her and found it broken. I am sending you images of that broken frame on email too. I need a replacement of the same or you return my money asap.

Please check the attached images above.

Regards
Amandeep Singh
On Wednesday, May 13, 2015, Amandeep Singh wrote:
Hello Zoomin team

Order ZMPI-LZCOFLHS was at my door step today but was damaged and therefore i have returned it. It is a birthday gift and i need a replacement of this order which is a personalised photo frame by tomorrow. Tomorrow is my wife birthday and i need it to be delivered by tomorrow anyhow. I am a very unhappy customer o[censored]rs. Please get it replaced with not damaged order asap.

Please see the attached screenshots for more info.

Regards
Amandeep Singh

On Wednesday, May 13, 2015, Amandeep Singh wrote:
Hello Team,

Please send me this order as soon as possible. I need it by today. It promised 2 business days and today is the second day. Today is my wife birthday and I need to gift it today. There is no point for me to get it after today. Send it to me today anyhow. Please.

Thanks and Regards
Amandeep Singh

On Tue, May 12, 2015 at 5:47 AM, Zoomin App wrote:


Hello,
A quick note to let you know that we are processing your order and will ship it in the next 1 – 2 business days. An up-to-date status is always available in the ‘My Orders’ section in the app.


Order Number
ZMPI-LZCOFLHS


Date Placed
May 12, 2015


Order Status
Processing
Order Items
Products Qty.
8x10 Framed Prints 1

Price Rs. 499.00
Shipping Rs. 99.00
COD Rs. 0.00
Discount Rs. -99.00
TOTAL Rs. 499.00


Ship to
Amandeep Singh
11c Block C 2nd Floor Sector 99,
Sunshine Apartment,
Noida - 201304.

Thanks again for your order!

Zoomin App Team

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Thanks and Regards
Amandeep Singh


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Thanks and Regards
Amandeep Singh


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Thanks and Regards
Amandeep Singh