Zoook — i am complaining about quality and durability of zoook earphone model (e5m-b)

Address:Ludhiana, Punjab, 141003
Website:www.zoook.com

I bought zoook noise isolating earphones model (E5m-b) wired headphones on 22nd august, 2018. From that day, i have replaced it 2 times because of manufacturing defects.
At first time, bass was not proper on each side of earphones and next time, one earphone stopped working after on day of replacement.
Now, at this time, i am highly dissatisfied from the manufacturing quality of this product.
I just want my money to be refund or replaced my earphones with a good one.
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    Ludhiana
    Punjab
    India
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