[Resolved] Zopnow.com — Abusive staff!!

rahul1214

from Delhi, Delhi

Address:	560042
Website:	www.zopnow.com

Customer Care is having Abusive staff. when asked why my order was not delivered on given time, the words used by them were... "haan nahi kiya.. toh kya ukad lega tu humara..." i was astonished with there behavior.. i disconnected and called back again... i was told "that no senior is available, if you want to talk then talk to us or we are disconnecting..." i called again and after explaining the situation to them they were like, "ho jaata hai sir kabhi kabar... manage karlo na"... it was so unprofessional. i asked them to return my money they said we will deliver tomorrow, to which i replied "tomorrow is Saturday i will not be coming to office..." they replied "we are coming to office, we will deliver tomorrow..." i said "I AM NOT COMING TO OFFICE TOMORROW, ITS SATURDAY"... they replied "we cant help..." WOW!!! To anyone who is willing to order please beware!! ZOPNOW is a THUG...!!

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Complaint marked as Resolved

Verified Support

Dec 05, 2015

ZopNow Retail Customer Care's response We are in real shock, to hear this. Please accept our sincere apologies. Can you please help us with your order reference number. We will ensure necessary steps will be taken to get this issue addressed on priority.

Verified Support

Dec 05, 2015

ZopNow Retail Customer Care's response Alternativey, you can also send an email at [protected]@zopnow.com. We will review the complaint.