Zovi — Very very bad quality of Product for shoes

Address:

Nagpur, Maharashtra

Myself Pankaj Agrawal, I had bought a Dual Brown High Ankle shoe from your site through order no. ZWS6BG01 which was received by me on 13th December 2014 in good condition . I started using the product but recently after using it for a month, I notice crack developing on top of shoe for which I was surprise to see that so I checked the sole of the shoes there also I saw cracks developing . It seem that the quality of material used was very low.Ialso contacted your costumer care many time but in vain. I am sending photo of the damage part of shoe and want it to be replaced . For this kindly tell me what to do .Kindly do not ruin your Name and always be in our good-books. Hope you will do the needful