[Resolved]  Zovi — wrong item has been delivered

Address:Guntur, Andhra Pradesh

Hello, I am Abhikhya. I have ordered 2 kurtis on your store on December 4th 2014 through cash on delivery.My Zovi order no is Z3735W.I received it today.And the pack contains only 1 kurti that is Blue Printed Yoke Kurti With Double Lace Detailing .You have sent me only 1 kurti but I have ordered 2 kurtis.the pack doesn't contain second kurti that is Pink Machine Embroidered Kalidar Anarkali Kurti.But I have paid money for both two kurtis to the delivery boy.Would you send me another kurti that is Pink Machine Embroidered Kalidar Anarkali Kurti if I return the product to you????
Was this information helpful?
No (0)
Yes (0)
Complaint marked as Resolved 
Zovi customer support has been notified about the posted complaint.
Verified Support
Dec 13, 2014
Zovi Customer Care's response
We have arranged the missing product to be dispatched within the next 24 hours and and it should reach you on or before 22nd December. Once we ship your package we will send you the tracking details via email.
Complaint comments 

Comments

We have arranged the missing product to be dispatched within the next 24 hours and and it should reach you on or before 22nd December. Once we ship your package we will send you the tracking details via email.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Zovi
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    39%
    Complaints
    127
    Pending
    0
    Resolved
    49
    Zovi Phone
    +91 92 4377 7000
    Zovi Address
    No 147/10, 9th Cross, JP Nagar Phase 1, Bangalore, Karnataka, India - 560078
    View all Zovi contact information