ZTE Corporation — nubia z17 (under repair for 54 days)

I own Nubia Z17 Mini which I had deposited to Nubia's B2X service center located in Spainish Court, Palam Vihar Gurgaon, Haryana on 16 Dec 2017.

Even after 54 days, the service center has not received the correct phone parts from the Nubias's spare center.

Personnel's of Nubia & B2X (Service Center appointed by Nubia to carry repair works) both are not responding to communications made via email.

The contact details ([protected],[protected] of service center which are mentioned everywhere, are never picked, remains unattended and no call backs also. And, so is the condition of Nubia Customer Center, responds to call but are helpless.

I have addressed several emails to support.[protected]@nubia.com, Shrikant.[protected]@b2x.com, Rakesh.[protected]@b2x.com, melwin.[protected]@b2x.com, far1.[protected]@b2x.com, Escalations.[protected]@b2x.com.

But, same remains un-responded even today, they just don't care.

Complaint Particulars are as below:
IMEI No. [protected]
Job No. ANSGUR009865
Complaint no registered on Nubia CC: [protected]