Zynova Heart Hospital — refund amount cheque issue

Address:Raigad, Maharashtra, 402109

Sir,
Angioplasty surgery has been done to me by Dr. Chetan Shah on dt 19/12/2018 at your Ghatkopar(w) hospital. I have deposited 1.0 lac by NEFT on dt 18/12/2018. As medical advance my office, i.e., Assistant Registrar, Co-operative societies Roha, has also deposited 1.5 lac by NEFT. On the discharge dt 21/12/2018, I found my bill is Rs. 2.15 lac. But remaining 35, 000/- is not refunded to me. I knew from Mr Desai your Ghatkopar Account Officer that refund cheque will be sent to respective government ac. NEFT obtained. Today Mr Desai Account Officer told me that hospital has sent refund cheque to Commisioner Pune office.
But that cheque will not be encashed as above office is a sanctioning authority for this Rs.1.5 lac as medical advance (not a medical aid) and the money was drawn and disbursed by Assistant Registrar, Co-operative societies Roha as I am a government servant. This refund money will remain in your hospital account.
At the same time I have to submit and get sanctioned earliest my entire Rs.2.15 lac medical reimbursement bill with utilization of advance Rs. 1.5 lac, otherwise my office will deduct entire Rs 1.5 lac with interest from my salary. Please find the enclosed order dt 11/12/2018 which says about this medical advance and recovery. Please do the needful to get my refund money and to avoid unnecessary paperwork.
Tushar Hanamant Latane
client no.:9931281 admission date: 19/12/2018
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Zynova Heart Hospital customer support has been notified about the posted complaint.
Dec 28, 2018
Updated by tushar latane
Please read govt. order dt 11/12/18 carefully. There is no single word about medical help/ medical subsidy/ medical aid which are unrecoverable from patient. But letter is about medical advance Rs. 1.5 lac and its recovery from my salary. If entire 2.15 reimbursement bill is not submitted and sanctioned in given period due to wrong receipts and payments from your side, my office will recover Rs. 1.5 lac with interest from my salary. Please do needful. T H Latane

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    Zynova Heart Hospital Phone
    +91 22 2515 8465
    +91 22 2515 5599
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    L.B.S. Marg, Ghatkoper (West), Mumbai, Maharashtra, India - 4000086
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