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AJIO Complaints & Reviews

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Last updated May 28, 2024
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AJIO reviews & complaints page 6

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D
DharshiniV01
Sep 5, 2023
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Wrong item shipped and didn't refund my money

I have ordered floral print brief of size xxl but i received the size of L and they are saying that they will not return the product and refund my money really facing a bad experience with ajio...
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kriti sethi
Sep 5, 2023
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Wrong item shipped, not refunding money

My order id is FN[protected], I ordered two suits from gulmohar jaipur from ajio, but all I received was trashed, used stinky clothes.. and now inspite of so many complaints they are not agreeing that they sent wrong item. I feel cheated.
Complaint ids : COM[protected]
COM[protected]
COM[protected]
COM[protected]
COM[protected]
COM[protected]...
+1 photos
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D
dhncity
Sep 4, 2023
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Wrong product delivery

Address:Kasiatand dhanbad
Website:ajio online shopping

I ordered point Cove shirt on 28/08/23, price Rs.872.50, order number was FN[protected], but due to wrong color and design, I made a return request with return number RT[protected], but AJIO has not yet approved my return This is very wrong, return after giving wrong item Don't do it, that's why I have complained to AJIO in NATIONAL CONSUMER Grievance whose complaint number is 4882818, if even then my return and refund is not given then I will...
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R
Ragini02.
from Noida, Uttar Pradesh
Sep 3, 2023
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Not returning my order

Address:khaushalya residency Vashishth Road Knowledge Park 2

I got the wrong product and when I tried to return it they keep cancelling my return request by saying that they shipped me right product but this not the truth and they scaming me and I talked to there advisor and they are not helping me either...
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M
Manesh123
Sep 3, 2023
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Wrong product delivered

I ordered or Chinos from Ajio but have received a different colour from which I have ordered so I gave raised a return request but that was rejected by Ajio so I don’t know what to do next I am raising this complain here.
Order id- FN[protected]...
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N
NehaAgarwal38
from Gurugram, Haryana
Sep 2, 2023
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Refusal for Refund for wrong item received

I have placed an order for Armani Hand bag through Ajio on 19 Aug for Rs 7600 Order ID fn[protected] and instead I received a kids jogger.On raising the return request they cancelled saying we have shipped the right product.We are sorry for the loss.When I provided the evidence ( A video where their courier bag can be seen - I was able to take out the jogger with a small tear in the corner which a handbag couldn't have come out)they dint even...
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Priyanka ck
Aug 28, 2023
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Return and refund

Address:Police quarters NB block Ananthapuram district Andhra Pradesh

I was ordered my product then I return the product on that time I was mistakenly enter my bank details wrong can you please look into my issue...
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Udwkm
from Mumbai, Maharashtra
Aug 26, 2023
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Cant place order on app

I can't place an order on the app. It says, "Sorry, you can't place an order"....
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R
Rosslyn
Aug 26, 2023
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Return and refund

Nair.[protected]@ril.com, grievance.[protected]@ajio.com [protected]@ajio.com
Dear Vineeth Nair I had placed multiple orders form no return no exchange and from that one was a dress but ajio send me a skirt after calling customer care they disconnect my call in between if the conversation I seeked help through chat they just raise complaint and complaint team are saying the product is correct we don't ship a wrong product the tags clearly...
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bhanu2020
from Ghaziabad, Uttar Pradesh
Aug 25, 2023
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For mobile no. change

Address:i-20, govindpuram, ghaziabad

I want to change my mobile no. as the one on ajio account is not my number now. i get a new one, so i ordered a t shirt and paid through UPI payment mode using my new number. now when delivery came they don't give product to me as i don't get the code because my no. change. so he don't give my order even though i already paid for it. so kindly change my mobile number or cancel my order and refund the amount in my bank account.
thank...
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S
Sona Chouhdary
Aug 22, 2023
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Missing Product My Complaint ID COM00064400823.

Hi am from Mumbai. I placed Order on Mon, 07 Aug, 2023 and received my order on 17 Aug 2023.
Courier partner of Ajio was Shadowfox. Parcel was expected to have 2 product but one product is missing.
Am sharing the images for reference. Ajio people are informing that there packing team is denying that no product is missing. I am doing follow-up with ajio customer care but am not getting satisfactory reply from them....
+2 photos
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Sona Chouhdary
Aug 22, 2023
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Missing Product My Complaint ID COM00064400823.

Order placed on Mon, 07 Aug, 2023 and received my order on 17 Aug, 2023. In my Parcel two packets were there, one was empty and one had product. I raised a complaint. It is still not resolved....
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A
Aaaarpi
Aug 22, 2023
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I unable to place new order

I unable to place new order in AJIO app and I have my cash in AJIO wallet and I want purchase from that and still many products getting refund to AJIO wallet so I need my money...
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Dear Consumer Complaint Department,

I hope this communication finds you well. I am writing to formally lodge a complaint against Ajio, specifically related to an issue I am facing with an order I placed on their platform. Despite multiple attempts to resolve this matter, I have been met with significant obstacles and unsatisfactory responses.

Details of the Complaint:

Order ID: FN[protected]br...
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D.gupta_Sarbasree
from KOLKATA, West Bengal
Aug 18, 2023
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Wrong Product Delivered From Ajio

Address:3rd floor, Court house, Lokmanya Tilk marg, dhobi talao, mumabi - 400002, Maharashtra, India
Website:Ajio.in

Few days back, I ordered a co-ord set from Ajio. ID : #RT[protected] The item delivered was completely wrong and unconvincing. After several calls, e-mails and attempts of return there was absolutely no help from the customer care executives. They claimed to have delivered the right product. Though when asked for a detailed report of the investigation they failed to provide any sort of information on the same. They won't return my money back....
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V
Vinay3300306
from Medchal, Andhra Pradesh
Aug 17, 2023
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No refund received

I have cancelled my order with id #FN[protected] on August 5th. I still haven't received any refund. I have been reaching out to customer care via call and mail yet no proper response. It's been 11 days already. I need my refund asap....
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Vinay3300306
from Medchal, Andhra Pradesh
Aug 17, 2023
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No refund received

I have cancelled my order id #FN[protected] on August 5th. I still didn't receive any refund. I have been reaching out to customer care via mail and call still no response from them. I need my refund as soon as possible....
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Website:Ajio

I had placed an order no. FN[protected] on 4 aug 2023 but received wrong product. It was completely different from what I ordered. But when i placed the return it said that the right product was sent from their end and they cancelled the return. Please help me return the product....
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Hasinoor sarkar
from Bongaigaon, Assam
Aug 5, 2023
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Bene kleed cargo pants

Address:Oudubi part 2,po-kheluapara,dist-Bongaigaon,pin -783388

Item not same and zip not working colour not matching but agent no problem solved please help me sir madam..
Return I'd: #RT[protected]...
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S
Shuchita Mukherjee
Aug 1, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

2 products are missing but I ordered 4

Address:SS Plaza, 74/2 Outer Ring Road, 29th Main Road, BTM 1st Stage, BTM Layout Bengaluru Bangalore District Karnataka India 560068
Website:www.ajio.com

I received a package today that suppose to have 4 product but there were only 2. Other 2 were missing but i paid for all of the products. My order ID is FN[protected]. I'm very disappointed. please help...
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