Comments
Issue has been resolved and same has convayed to Customer well in advance.
Reply
When in advance was it conveyed?
And how is the issue resolved?
Shall i post images of my entire calk history/email/WhatsApp chats where you guys not even once mentioned that this order cant be delivered/accepted?
And moreover you contacted the gift recipient directly saying that the cake wont be delivered.
Even after this complaint, and cancelling the order never once did you contact me.
I had to again call you guys to ask about the order status once i got information from the person having the Birthday !
Can you share why was it cancelled on the day of delivery that too around 3:30 PM IST?
Also please share the logs where you shared this information with me well in advance and even after submitting this complaint you guys did not reach out to me.
THIS IS NOT CALLED RESOLUTION!
HIGHLY UNPLEASANT EXPERIENCE!
And how is the issue resolved?
Shall i post images of my entire calk history/email/WhatsApp chats where you guys not even once mentioned that this order cant be delivered/accepted?
And moreover you contacted the gift recipient directly saying that the cake wont be delivered.
Even after this complaint, and cancelling the order never once did you contact me.
I had to again call you guys to ask about the order status once i got information from the person having the Birthday !
Can you share why was it cancelled on the day of delivery that too around 3:30 PM IST?
Also please share the logs where you shared this information with me well in advance and even after submitting this complaint you guys did not reach out to me.
THIS IS NOT CALLED RESOLUTION!
HIGHLY UNPLEASANT EXPERIENCE!
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+91 87 5876 4638 (Customer Care)
+91 99 2453 4674 (Business Enquiries)
401, 7, 8 Greenwoods, Makarpura, Vadodara, Gujarat, India