Claimed

ICICI Bank Complaints & Reviews

3.3
Last updated May 3, 2024
Complaints 23618
Resolved
14252
Unresolved
9366
Quick Links
Statistics
Share
Contacts

File a complaint to ICICI Bank

Having problems with ICICI Bank?

File a complaint and get it resolved by ICICI Bank customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT

ICICI Bank reviews & complaints(23618)

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
V
VigneshR
May 17, 2024
Report
Copy

I purchased a used car and the first owner is not closing his fastag account(Majhal Ahmed[protected].

I was using a temporary fastag with my engine number (K12MN12548) as suggested by icici employee at the time of new fastag purchase. Now my fastag is blocklisted.

Explained this to their customer service and provided all supporting documents such as name transferred RC copy, PAN etc

Still no proper response and I am paying twice the amount in every toll.

Cannot update old fastag, cant use my new fastag as well.
ICICI Bank customer support has been notified about the posted complaint.
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    R
    May 3, 2024
    May 19, 2024
    This thread was updated on May 19, 2024
    Report
    Copy

    Customer ID 51605649.
    The total interest on my FD with ICICI bank for FY 23 24 is Rs 40, 561 as per bank statement.TDS( Rs 8112) @20% has been deducted and paid to inc tax wheras tax due is only 4056.My PAN and adhaar are linked in my income tax file.My total inc for FY 23 24 is below taxable limit.
    The excess tax Rs 4056 deducted may pl be funded with interest.
    aarti sampath
    Their bank complaint site always gives msg "we are unable to process yr request.Pl try after sometime"I have tried after few hours, few days, many days-this is the stock reply.This is one way of avoiding to accept complaints.
    ICICI Bank customer support has been notified about the posted complaint.
    Dear [protected]@gmail.com,

    We are at your service. We have made a note of your email ID. Our official will get in touch with you at the earliest to help resolve your concern.

    Regards,
    ICICI Bank Customer Service Team
    Helpful
    Be the first one to find this review helpful
    Found this helpful?
    1 Comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      S
      Satyam Kumar 616
      from Jehanabad, Bihar
      May 1, 2024
      May 9, 2024
      This thread was updated on May 9, 2024
      Report
      Copy

      I am complaining about ecsrtn charges

      ECSRTN charge of Rs 3600 was deducted from my ICICI bank account without informing me. Is this the right way? I want my money back.

      Account number.[protected]...
      Helpful
      Be the first one to find this review helpful
      Found this helpful?
      Write a comment
      Report
      Copy
      V
      venkatesantamil
      from Chennai, Tamil Nadu
      Apr 24, 2024
      May 9, 2024
      This thread was updated on May 9, 2024
      Report
      Copy

      Credit card payment _ not getting the refund amount - 2 of 2

      I tried & booked (Seven times - details as below) the show at (PVR) Inox:LUXE Phoenix Market City, Velachery,
      Due to technical issues, the show did not start and the manager took pictures of our ticket saying we will receive a refund.
      IT HAS BEEN 2 WEEKS BUT NO REFUND HAS BEEN OBTAINED.
      Can you please look into it seriously, To refund it on an urgent basis within the credit card statement date.

      Transaction...
      Helpful
      Be the first one to find this review helpful
      Found this helpful?
      1 Comment
      Report
      Copy
      S
      shr2024
      from Bengaluru, Karnataka
      Apr 23, 2024
      Apr 24, 2024
      This thread was updated on Apr 24, 2024
      Report
      Copy

      Not giving time for repayment or doing settlement

      Due to loss of job I was unable to pay my credit card bill dues for 2 months. I am requesting bank persons to give another 2 months time clear the due as I am arranging funds to pay the bill.
      They are not listening at all, day and night they are messaging and calling giving mental pressure and threatening that they will come and sit at home till i clear my bills and give pressure to my family they are telling.
      Due to this pressure...
      Helpful
      Be the first one to find this review helpful
      Found this helpful?
      Write a comment
      Report
      Copy
      S
      swatijain1902
      Apr 18, 2024
      Apr 24, 2024
      This thread was updated on Apr 24, 2024
      Report
      Copy

      Fraud 35000 amount deducted from my account

      I have a savings account in ICICI Bank and suddenly I got a message that 35921 amount has been deducted from my account. With comment ADTPSLSIPG and I have not bought anythinf not subscribed to anything of this amount. Also read online similar things have happened with multiple people in ICICI Bank only. Never cliick on any links nor downloaded anything this is actually something happening inside ICICI Bank and done by their employees. All...
      Helpful
      Be the first one to find this review helpful
      Found this helpful?
      Write a comment
      Report
      Copy
      N
      nsvasan
      from Chennai, Tamil Nadu
      Apr 16, 2024
      Apr 16, 2024
      This thread was updated on Apr 16, 2024
      Report
      Copy

      wrong person / loan defaulter mapped to my mobile number

      My mobile number [protected] which is KYC verified with Aadhaar and also linked to my Savings and Credit card account of ICICI bank was used 15 years back by a person named M PACHAMUTHU. He has borrowed money from many banks and financial institutions as I am still getting calls from them and asking him in my mobile number. Most of the calls are from ICICI Bank only which keep coming 3 to 5 times at varied intervals, for any given day. I went...
      Helpful
      Be the first one to find this review helpful
      Found this helpful?
      Write a comment
      Report
      Copy
      A
      Arun2281
      Apr 11, 2024
      Report
      Copy

      Address:Chaprasi Colony 100 fit road bhilwada

      My name is Arun Kumar Mali, I have a wholesale shoe shop in Bhilwara, Rajasthan and my shop's account is in ICICI Bank branch in Bhilwara. Some amount was wrongly credited to my account; I did not withdraw the wrong amount from my account and I informed the branch about the same in writing and asked for refund of the wrong amount and also made several rounds of the bank but till now no problem has been resolved. I have not received any correct reply from the bank. Please get the freeze mark removed from my account and kindly send the wrong amount back to where it came from.
      ICICI Bank customer support has been notified about the posted complaint.
      Helpful
      Be the first one to find this review helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        A
        Achalesh Prem
        from Thiruvananthapuram, Kerala
        Apr 10, 2024
        Report
        Copy

        ICICI Bank charges surcharge for fuel purchase

        Dear Sir/Madam,

        I hope this letter finds you well. I am writing to express my deep concern and dissatisfaction regarding the surcharge imposed by ICICI Bank on fuel purchases made using my debit card.

        I made a fuel purchase transaction using my ICICI Bank debit card. To my surprise, I was charged an additional surcharge on top of the fuel purchase amount. This surcharge was not disclosed to me beforehand, and...
        Helpful
        Be the first one to find this review helpful
        Found this helpful?
        Write a comment
        Report
        Copy
        S
        SHITAL NARAYAN SARANG
        Apr 5, 2024
        Report
        Copy

        credit card fraud

        Address:J 738, Rock Enclave, Near Hindustan Naka,, Kandivali West, Mumbai

        There was credit card fraud transaction on my credit card [protected] dated 25th Sep 2023 amounting to INR79000. I raised dispute against the transaction however bank has reverted stating the responsibility of the dues is of customer. I have been following up with bank officials all head of departments to share details of the transaction from backend of their credit card system "CTL" like beneficiary name, address, bank transaction reference...
        Helpful
        Be the first one to find this review helpful
        Found this helpful?
        Write a comment
        Report
        Copy
        B
        Baldeep Singh Manhas
        Mar 31, 2024
        Apr 3, 2024
        This thread was updated on Apr 3, 2024
        Resolved
        The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
        Report
        Copy
        Resolved
        The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

        Transaction in Saving Bank

        Hi,

        I have been deducted Rs. 4130 on 19/03/2024 with CashTxnChgs-Branch-Feb24+GST. Bank has deducted this charges without any intimation. Please refund this amount.

        Thanks,
        Jasjit Kaur...
        Helpful
        1 other people found this review helpful
        1 found this helpful
        Write a comment
        Report
        Copy
        G
        gnanateja kamsani
        Mar 31, 2024
        Apr 1, 2024
        This thread was updated on Apr 1, 2024
        Resolved
        The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
        Report
        Copy
        Resolved
        The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

        LOAN was disbursed to Scammer without my knowledge

        Recently I was a victim of a FEDEX courier scam. The Scammers imposing as police threatened me of consequences. They held me at mobile video call with screen sharing for 3 Hrs on the pretext of interrogation. They made me read the statement loud during this process. Once I was exhausted and vulnerable, they gained access to my credentials and performed the scam.

        They applied for Insta personal loan on my account which was...
        +5 photos
        Helpful
        Be the first one to find this review helpful
        Found this helpful?
        Write a comment
        Report
        Copy
        S
        Sivakumar Munusamy
        from Chennai, Tamil Nadu
        Mar 29, 2024
        Apr 3, 2024
        This thread was updated on Apr 3, 2024
        Resolved
        The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
        Report
        Copy
        Resolved
        The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

        Unable to get settlement or EMI option for credit card

        Address:Hosur

        No response from customer care or relationship manager or collection office so far regarding my credit card settlement request

        I am requesting more than 1 year to get settlement but not yet given any single option for settlement

        Very worst banking service from icici bank and very rude to talk with customer...
        Helpful
        Be the first one to find this review helpful
        Found this helpful?
        Write a comment
        Report
        Copy
        A
        Ashok1317
        Mar 26, 2024
        Apr 3, 2024
        This thread was updated on Apr 3, 2024
        Resolved
        The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
        Report
        Copy
        Resolved
        The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

        Unauthorized Transaction Report of 17,619.57 /- from icici account

        I am writing to report an unauthorized transaction that occurred on my ICICI account.
        Upon reviewing my recent transactions, I noticed a charge of Indian rupees ₹ 17, 619.57 /- on[protected] through 11 transactions from early morning 5:10 AM till 05:48 AM from ICICI bank debit card However, I did not authorize this transaction nor did I make any purchases through my Google services at that time.

        Sample of transaction...
        Helpful
        1 other people found this review helpful
        1 found this helpful
        Write a comment
        Report
        Copy
        A
        abineshramadoss
        Mar 23, 2024
        Apr 1, 2024
        This thread was updated on Apr 1, 2024
        Resolved
        The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
        Report
        Copy
        Resolved
        The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

        Auto debit in from unknown account

        There has been an unknown auto debit in my account worth ₹2, 400.
        The entry is named ‘ATD/Auto Debit CC0xx2871’
        I do not have any credit card with a number ending with that.
        It is very surprising to see banks like ICICI making such blunders.
        Need this resolved asap...
        Helpful
        Be the first one to find this review helpful
        Found this helpful?
        Write a comment
        Report
        Copy
        V
        vivek2251
        from Mumbai, Maharashtra
        Mar 22, 2024
        Apr 1, 2024
        This thread was updated on Apr 1, 2024
        Resolved
        The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
        Report
        Copy
        Resolved
        The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

        Return charges on savings account from ADBLUE

        There has been a random return charges levied on my account for a mandate which I am not aware of. When contacted their customer support they mentioned that there is a mandate and hence the charges but there is no active mandate on this account

        Please return my money...
        Helpful
        Be the first one to find this review helpful
        Found this helpful?
        Write a comment
        Report
        Copy
        S
        Santhosh cris
        from CHENNAI, Tamil Nadu
        Mar 22, 2024
        Apr 1, 2024
        This thread was updated on Apr 1, 2024
        Resolved
        The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
        Report
        Copy
        Resolved
        The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

        Auto debit of money 590

        Address:manipal branch

        Hi, recently in the name of ECSRTN they have auto debited 590 rupees i dont know what are those charges and how can they debit middle man's money without any intimation or information just because the money in the bank name?, i need refund and an explanation for this act....
        Helpful
        Be the first one to find this review helpful
        Found this helpful?
        Write a comment
        Report
        Copy
        G
        from Delhi, Delhi
        Mar 18, 2024
        Mar 20, 2024
        This thread was updated on Mar 20, 2024
        Resolved
        The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
        Report
        Copy
        Resolved
        The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

        ICICI Bank ICICI Bank credit card shows high credit in cibil

        Address:Rx 6 c301 Surya Milan chs midc, Thane, Maharashtra, 421203
        Website:Cibil

        Dear sir,

        I have taken credit card number [protected] from icici bank on 2007 the credit limit is 10000 on 2010 i have closed my credit card account till date my credit card account shows high credit amount rs.981440 how this is possible my credit card limit is 10 thousand and high credit shows 981440 please do the needful in this matter.

        Regards
        Girish n sawant
        Contact no [protected]...
        Helpful
        Be the first one to find this review helpful
        Found this helpful?
        Write a comment
        Report
        Copy
        B
        Brij2989
        Mar 18, 2024
        Apr 1, 2024
        This thread was updated on Apr 1, 2024
        Resolved
        The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
        Report
        Copy
        Resolved
        The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

        Invalid Toll charge deducted

        Toll was deducted on 17th march, but car was at home in ghaziabad on 17th march. Toll charge that was deducted was unauthorized. Kindly check and initiate refund...
        +1 photos
        Helpful
        Be the first one to find this review helpful
        Found this helpful?
        Write a comment
        Report
        Copy
        P
        premacl
        Mar 18, 2024
        Apr 1, 2024
        This thread was updated on Apr 1, 2024
        Resolved
        The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
        Report
        Copy
        Resolved
        The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

        Ipo mandate amount blocked from ICICI Bank but not released yet

        I have applied for VIBHOR STEEL TUBES LIMITED ipo and given upi mandate through icici bank. As per the ipo dead lines if the shares are not allocated the money should be released on 19th of February in my case the shares were not allocated, and same time money was not released by icici bank. They kept blocking the money after 19th also.
        And on 19th i have called the bank customer care and i have asked them why the money was released...
        Helpful
        Be the first one to find this review helpful
        Found this helpful?
        Write a comment
        Report
        Copy