IFB Industries Complaints & Reviews

Dear sir,
I have raised a complaint regarding my washing machine last week, Service Engineer visited and stated a problem with the Power Board and took an advance of 1500 along with Visiting Charge 650 . Still no Update when the spre will be replaced.
The Person is not responding, not even attending the call.
Please help out with this issue....

We have been facing problems with our IFB microwave, which started in December. Upon looking up the internet for the customer service number, we came across the first search[protected] and made the call. The technician, after inspecting the microwave, he said that a certain part needs to be replaced which will cost us Rs. 3, 500. We agreed with it and he repaired it within a few days. When we asked for the receipt, he claimed that we...

Hi,
(IFB Service Center - Anakapally, Vishakapatnam district, Andhra Pradesh)
We have taken warranty for 1 year in MAY 2022 for our washing machine. After few months we had a issue in machine so we raised a complaint in IFB service center through mobile. technician came after multiple calls and saw the machine. Identified the issue and mentioned that parts of the machine needs to be replaced and told he will get the parts and...

Sir i have purchased an IFB washing machine which is still under warranty. It got affected with a rat bite and we spend around 3000 to fix it. The technician who came home did not even respond to questions nor was reluctant to help us resolve the issue. now the next day it happened again. we cant spend daily 3000 for this. The IFB customer care is not responding properly also the higher authorities are keeping silence without even responding.....

I bought a IFB senorita 6.5 kg washing machine, this is my second machine in last 8 years with bad experience. I have spent almost 4000 rs for a machine under warranty, First there was a shock absorber issue which is rectified but the technician charged around 1000 rs stating the 4 plastic bush will not cover under warranty. 2 ) In a span of 1.5 months there was a smoke from the machine and the technician had found issue with drum and rubber...

The dryer of my Ifb fully automatic machine is not working properly...

Dear Authorities,
Inspite of complaint registration( No CB [protected]) through registered mobile no [protected] and repeated request on almost alternate days, No visit by Technician for last five days. Assurance is given that technician will visit within 24 to 48 h keeping the valued customer waiting in inconvenience thereby compelling customer to resort to complaints. with such service ethics IFB will lose its credibility and valued...

I had purchased IFB Washing Machine-Senorita VX 6kg 800RPM, 10 years ago.
March 2023 and even referred IFB to my friends, they have also purchased
IFB., planned for AMC my washing machine, so tried to register through
IFB websites on March 20, 2023. IFB tkt [protected]
Based on the registration, I have received call from IFB - (cell no
[protected]) (refer the below image) shristha. she said, we will...

No one from IFB are receiving the calls i am trying to approach Kharkana IFB service centre but no one are coming to our place to give service i am having problem with my washing machine which is under warranty When I am trying to reach KHARKANA BRANCH IFB SERVICE CENTRE BRANCH HEAD he is abusing me so i[censored] can't able to solve our issues pls refund the amount but don't abuse or don't disrespect the customers I am raising so many complaints...

I had worst experience with IFB service. I purchased the AMC from the company itself. Recently faced an issue with the washing machine, the door isn’t closing and tub is making lot of noises. So I have raised a complaint #[protected] Dated : 24th May 2023. Next day technician turned up and examined the machine and said they need to replace one of the part, which he said he will do next day. But, no one turned up to replace the part for few...

I have submitted complaint on 18/05/2023. Ticket ID IFB[protected].
My AC outdoor fan blade was broken while running condition. Technician came to see and says within 7 days fan will be replace with new one and take 590 rupees.But today till 30/05/2023 after 12 days nobody is responding for my call. I complain with their higher authorities, number provided by custmor care but no responce by him also.
What to do next, company...

No one are responding to our calls neither kharkana branch service centre nor anyone...

Overcharged by IFB service engineer for front load washing machine suspension replacement - IFB service engineer charged Rs 3880 plus Rs. 590 for the replacement of suspension unit. However the price for this part is in the range of Rs 1000 only. This clearly shows that IFB industries service department overcharged me for the part replaced and cheated me for the part replacement.
Service request number [protected]...

I got scammed by IFB employees twice.

First incident - My oven's touch board got complained and requested for a repair. The service man came and repaired the same for a cost. Then he told this is a common issue, if you take AMC all costs will be covered. So I took it for a price of Rs. 2000 which is around 30% of the cost of the oven.

After a few months, the same issue happened again. I emailed customer care...

We visited ifb point Kammanahalli on 1st April 2023, the sales executive Manu recommended to buy washer dryer model executive zxs 8.5kg which costed 59831/-
This turned out to be one of the most faulty machine one can think of.
The washing and drying time is 8hrs. All the clothes are getting damaged. Track pants come out wrinkled logos on the track pants are peeled off. All the clothes are damaged.
Dryer is not effective.br...

For past 3 months, I have been trying to contact various service agents and others for replacing the PCB for my IFB AC (Model/Year - IACS18AK3TC/2013). Even after raising service request, they simply call and say they have ordered for the pcb and in 2 days time call back asking for some OTP to cancel the services request, saying the spare part is not available. There is no other issues with the AC....

Hi i had purchased a washing machine in 04/08/2021 i am giving complaints to IFB customer care No one are coming neither to solve the issue neither no one called me also, Some manager GOPI at kharkana branch is talking to the clients very rudely he is only interested in making clients to purchase his products and escape, he didn't even taking the calls when I am trying to call him, pls shift my complaint to another dealer as he don't know...

Hi,

Head Consumer Care Cell,

I am facing issue since 22 Jan 2023 that my Washing Machine is making unbearable noise, calling customer service again and again though no response. raised complaint multiple times still not resolved.
Ticket # [protected], [protected], [protected], [protected], [protected], [protected], [protected]
Kindly check all the tickets that has been closed and not resolved.
Note:...

I have filled complaint with IFB with Ticket number [protected] on 10th May 2023 on second day evening when i call i come to know that wrong service center assigned by IFB, and they promise that next day technician come. but after daily follow-up till today no one come for AC repair. when i talked with senior of customer care executive on 15th May I come to know that Shivam Radio (service Center) has wrongly reported visit on phone. so, I...

[protected] this person is not responding properly please take an action on him immediately from hyderabad I am facing lot of issue from this executive...