Udemy — Amount deducted via UPI but course not added to my Udemy account

Website:udemy.com

I tried purchasing a course on Udemy by paying the amount. The payment was successful but Udemy refuses to acknowledge the transaction and the course was not added to my account. I exchanged several mails with Udemy's Support team with proof of the transaction. However, they have simply blocked me, instead of verifying my claim.
This is extremely disappointing.
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