Claimed

Vivo Mobile India Complaints & Reviews

www.vivo.co.in

4.1

Updated: Jun 9, 2024

Complaints 1041

Resolved

806

Unresolved

235

Awesome! This company provides an awesome customer support service, responds to our every notification, and resolves most of the user complaints.

Complaints

Contacts

File a complaint to Vivo Mobile India

Having problems with Vivo Mobile India?

File a complaint and get it resolved by Vivo Mobile India customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT

Mobile Handsets

Vivo Mobile India

Recently resolved complaints

View all complaints

Green lines issue

Money deducted but didn't provide the refund

Money deducted but refund didn't come

Green line after software update

Wifi is being not repaired by company , which is being not working after new android patch update

Most useful reviews

Green line on display after software update - VIVO X60

to get details about a notification shown from vivo service

radio off problem

vivo service notification

vivo y17 - gyroscope sensor is not functioning properly

Iqoo 9 se display green tint problem

Featured stories

Green line in coming after update os

Vivo Mobile India reviews & complaints page 3

Newest

Newest
Most Helpful
Most Popular
Resolved
Contains Photos or Videos
Oldest

I have purchased Vivo t2x mobile the Vivo company as sad that this phone has best product that's why their products name is turbo but I have use this product from last month this mobile has many problems this mobile battery drain is very fast I am charged this product full 100% and mainly work 4-5 hour and this is hanging very much I am gone Vivo service centre they also not giving reply properly they said this is normal problem I don't like...

Helpful

Be the first one to find this review helpful

Found this helpful?

Address: H6/19,burma road Burmamines jamshedpur

With no physical damage on my vivo x50 phone it got green lines every where in my phones display now after using for 1.5 years the company ask me to pay around 10000 rupees to fix it. Which is there software glitch. After buying a phone for 40000 using it 1.5 years and now they just ask 10000 rupees for the problem which may be created by vivo to just loot the hard earned money. Similar case with one plus phones also but they accepted there...

Helpful

Be the first one to find this review helpful

Found this helpful?

Today(31/08/2023) I have updated my phone from the time o[censored]pdate my phone showing me a notification came from vivo service

"Detected customized type exception on the phone. The relevant communication future will be disable."

But can't open that and i tried restart too.. It's not working. Guide me too resolve the problem soon....

Helpful

Be the first one to find this review helpful

Found this helpful?

Address: Gurugram, India; Mumbai, India

This is awful that my beautiful investment in Vivo X60 Pro on 1st April 2021 has gone wrong. My Trust and infact Trust of most Vivo Customers are in dilemma. Flagship Models having Amoled Screens are facing the similar issues on daily basis. The software is not optimised according to hardware and they ride on it using OTP updates. Probably the particular lot of models produced during[protected] are facing the similar issues rampantly. The...

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment

Hi,

I have a Vivo X60 which was purchased in April 2021 and suddenly today after a software update, I see a vertical green line....

+1 photos

Helpful

Be the first one to find this review helpful

Found this helpful?

Address: Goregaon ram mandir

I have x50 after update or software I got green line on screen visited to vivo store they are sking for 10k bcoz of my back glass is broken but when I searched in YouTube many peoples are getting this green line issue after update then it's software fault not from the back glass many companies changing screen if back glass is broken like mi or OnePlus but vivo have excuse to take this action bcoz of they will how can get profit if they change...

Helpful

3 other people found this review helpful

3 found this helpful

I brought Vivo X70 Pro at the time of Pre-Booking on October 2021. On March 2023 after a software update pushed by Vivo, there was a Green Line on the display (at that time i didn't realized that it was due to software update) for which I had to pay 10500 and no proper reason for such problem was provided.
Now, there was a same update pushed by Vivo which I installed on 26.10.2023 which caused the same problem, this time as of now...

Helpful

Be the first one to find this review helpful

Found this helpful?

Address: Diva (E), Thane 400612

As i was purchased mobile (Vivo Y16) on dated 5th June 2023, after two months back now facing charging issue. The mobile battery is not fully charged. Also i have visited in Vivo gallery which is situated in Dombivli Kalyan but no any give positive response....

Helpful

Be the first one to find this review helpful

Found this helpful?

Address: Vijayawada

I purchased vivo X60 in 2021 September and it was good to use the camera, the functioning all are good suddenly in 2022 August month the phone got green light 🥺 I am too devastated I am literally crying the phone not yet completed 1year still I got this after 3months I got another 1lind after 1 month another and yesterday I got another line what should I do I already went to vivo customer service they are asking to pay 10000rs why should...

+1 photos

Helpful

Be the first one to find this review helpful

Found this helpful?

Address: Vijayawada

I purchased vivo X60 in 2021 September and it was good to use the camera, the functioning all are good suddenly in 2022 August month the phone got green light 🥺 I am too devastated I am literally crying the phone not yet completed 1year still I got this after 3months I got another 1lind after 1 month another and yesterday I got another line what should I do I already went to vivo customer service they are asking to pay 10000rs why should...

Helpful

Be the first one to find this review helpful

Found this helpful?

Address: Naini prayagraj up

Display mein green lining ka Ishu hai usko Sahi karke do, free me display repair Karo, court mein bhi tumhara complaint karenge itna mahanga phone mein green lining aata hai....

Helpful

Be the first one to find this review helpful

Found this helpful?

Address: Faridkot

Hello Sir/Madam, I bought Vivo x50 Pro phone, I am using it since 2 years, But now an update came from Vivo and green lines started coming in the display, i went to the care center they are asking for rs 15000 To change the display when my phone is neither broken nor dropped in water, Please help me.....

Helpful

Be the first one to find this review helpful

Found this helpful?

I am using Vivo X60. I really like this model because of its unique features and i bought it because its a flagship model. On april 23, 2023, i have repaired my phone's display at service centre due to green line produced on the screen because of software issue. At that time, they found a small scratch on the top left corner and they said that maybe the reason for green line produced is that but i know it was due to software update and i...

+2 photos

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment

After updating my mobile vivo x60 software one green line appeared...

Helpful

Be the first one to find this review helpful

Found this helpful?

Address: Faridkot

Website: Vivo.co.in

Hello Sir/Madam, I bought Vivo x50 Pro phone, I am using it since 2 years, But now an update came from Vivo and green lines started coming in the display, i went to the care center they are asking for rs 15000 To change the display when my phone is neither broken nor dropped in water, Please help me and action should be taken against such fraud company thanks...

Helpful

Be the first one to find this review helpful

Found this helpful?

I am using Vivo x50 mobile phone...due to the recent update of the phone...it is showing green line and this same problem is face by many people...what is the point of buying such flagship phone if the company cannot adhere to resolving the glitch happend from their side...it is against consumer protection act and the violation of right to repair...my phone has not fallen aur pressed and it is pure technical problem associated with mobile...

Helpful

Be the first one to find this review helpful

Found this helpful?

Hi Team Vivo,
I have purchased Vivo X60 on August 2021 and it was working just fine till 30th July 2023. On the same day, I received a new software update notification and as usual I installed it. Just after installing the software, a green line suddenly appears on the screen and it's not going even after rebooting.
I visited nearest Vivo service center and they tried downgrading the software but still it is not working. Hence...

Helpful

Be the first one to find this review helpful

Found this helpful?

Hi Team Vivo,
I have purchased Vivo X60 on August 2021 and it was working just fine till 30th July 2023. On the same day, I received a new software update notification and as usual I installed it. Just after installing the software, a green line suddenly appears on the screen and it's not going even after rebooting.
I contacted Vivo customer care and they suggested to visit service centre. So, I visited nearest Vivo service...

+1 photos

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment

Hi Team Vivo,
I have purchased Vivo X60 on August 2021 and it was working just fine till 30th July 2023. On the same day, I received a new software update notification and as usual I installed it. Just after installing the software, a green line suddenly appears on the screen and it's not going even after rebooting.
I contacted Vivo customer care and they suggested to visit service centre. So, I visited nearest Vivo service...

+1 photos

Helpful

1 other people found this review helpful

1 found this helpful

Write a comment

I am using Vivo x70 pro for last 1.5 years but after the last software update a green line started appearing on right side of the screen. No physical damage in phone and no scratches as well. I bought this premium phone to use it for atleast 3-4 year and it just 1.5 years I am using.
Hoping a resolution for this issue after the software update....

Helpful

Be the first one to find this review helpful

Found this helpful?