Airtel Complaints & Reviews

I was messaged repeatedly with an offer of 1gb/day and local/national calls free for a period of 84 days for rs.399. I believed and recharged. The notification sms that comes on recharge said some other plan (2gb /day for 28 days). I immediately called customer care and was told that i can ignore the message and the plan validity is for 84 days only. I believed and told my wife also to recharge with same amount. To my shock, on 28th day after...

Airtel,

Being the largest network in the country has become shameless and pathetic.

They randomly cut my balance for services which i did not even opt for.

I do not use this number in a smartphone, yet deliberately this stupid company turns on services which i have not even opted for. This happens every 2 weeks and i need this number to make important phone calls

First gamepind...

My excess payment refund not got in my account and airtel said that it is done and given to you but in my bank statement and on my branch i checked all things but excess amount not got on my account my payment done on my airtel number[protected] but airtel said that refund given but in my bank account there is no any transaction... Please help me or give me my money back if you want cantact me then contact on [protected]...

We have changed our pre paid sim to post paid family sim. Out of the two sims, one sim has not been activated for last 72 hrs. Even though retail shop at lajpat nagar, from where we got the sim has been repeatedly promising that it will take one-to-two hours, however, every time we approach them on inaction, they sweetly change the goalpost and tell us, sir, please wait for one or two hours more. This game is on for last three days, and yet...

3 months age i got in touch with airrel care regarding my tarrif plan, they provided me 3 months local+std @ 25 paisa/minute for 3 months free of cost and also told to do a recharge of rs. 6/- after 3 months to renew this offer for another 3 months. I am not being able to do this recharge as airtel app is rejecting the recharge of rs. 6/-, what should i do?...

I couldn't able to watch dd national channel during ind vs aus match today i. E.21th sep. Which was a free channel after the match finised i could able watch the same channel... This type of business tactic will forcing us to subscribe startsport which is chargeable rs 60... Please make not repeat such kind of cheap tricks... Information is showing on screen is that its a supreme court order... They why you are charging for dd national channel......

Dear sir, i wish to bring your notice that there is a airtel broadband junctionbox in front of my house. The junction box was installed without my knowledge. Now the junction box is causing a lot inconvenience to me. The public are using the junction box as garbage dump yard and the dogs are using dirtying the place. I cannot park my four wheeler infront of house. It is requested to remove or shift the airtel broadband junction box at the...

Yesterday i have recharged my mobile no [protected] for 349 rupees with reference no. 38463914. Since recharge has been done for the same plan, it is of no use for me. Kindly refund the money to my online recharge site. First i have recharged online through ptm site. But it took too much time for processing. Then i recharged by a retailer. After few hours first one got confirm if. Since this is a same plan for same no it is of waste of money....

Hi,

I ported from vodafone to airtel before 20 days. But my sim was not working properly. I raise the complaint over customer care and by visiting airtel store physically. There were complaints raised and closed with out any information to me. When i visited airtel store i was asked to come with phone twice with out any resolution. Finally when i go with mobile they are raising another complaint.
Because of this yesterday...

Everywhere online in all websites airtel publishes customer care number as 121.

When you dial this number, you only get an voicemail speaking in kannada.
There is no way to change the language.

In bangalore the it city where around 50 % people are outside karnataka, how do you expect to provide your service with above customer care number.

I have to first raise complain about how to raise...

Hi,

I was a airtel user from past 3 to 4 years, when i subscribed for airtel 3 or 4 yrs back it was just growing and they were providing a good service. As and when the company started growing, they forget a term called as customer service. If there is any issue when we call customer care, there is no one who can give proper response, when ask for manager/supervisor, support staff tell that their manager is not at office.br...

Dear sir,
I am using airtel 4g internet connection and for last more than a month i have been facing bad network connectivity issue. When i bought the connection that the speed was measured at 15mbps but now it is 1.1mbps or no connection.
I had registered a request of an engineer visit to my location for poor network connectivity on 2nd august 2017.

The only request i made for an engineer visit to check and...

Cell no [protected]/Visual education Bill No [protected]
Payment made on 21-9-17 bydebit card no [protected]
Amount : Rs 820
I could not print the receipt
Pls provide a copy
My email ID [protected]@gmail.com...

Plz don't use airtel secure plan of airtel as it is totally useless, my request was registered on 5-september-2017 no. 2317089, till date the documents are in verification status. When i am asking for resolution then everyday they say you have to wait for 24-48 hrs. Plz update me on [protected].

Requesting you all to plz don't waist your hard earned money on these useless plans as these companies are not even concerned.
br...

Hi,
Upgraded my plan from 199/- +249/- (Net pack) to 649/- on 19th september, 2017 which was done. But the 4g lte on 3g was deactivated after 1 hour.
Secondly asked them to deactivate 249/- net pack from my mobile while updating pack on 19th september which is not done till now.
Emailed two times (No reply). Called customer care (Complaint numbers: 79619167, 79631431,[protected]. Interaction id: [protected], [protected]....

Hello fraud company... Airtel.. Escalate to ceo level for high level

Grievance redressal

Faced mentally harassment since i made claim on 12 aug 17 due to airtel..

What i observed as below..

Your third party tieup given estimation

To insurance company is very high. I enquird and authorised service center able to do repair in lower cost that is almost half than you...

Mera naam samar ali hai me up ka moradabad city ka mughal pura me rehat hu mera no me ek net pack kara hai 4 g net ka par company mujhe 4 g network nahi da rehi jab ka company na mujhse pesa 4 g ka leya or net speed 2 g ki bhi nahi mali rehi hai is me apni problem ko theek karna cahata hu nahi company dura mera jo lose ho reha hai wo mujh daya jaya...

I just ported into airtel from reliance thinking this would be better network but am completely wrong and this is the worst service i have ever faced and am porting my number and i have ported all my family members numbers to other networks and bloody # customers speaking rudely and not at all helping and requested cl back and they confirmed they will call me twice but i haven't received a call, idiotic service...

I recharged my number for rs 349. I received the opt. It showed that the payment was successfully made. The amount was also deducted from my bank account. But the recharge failed and i didn't get the unlimited local and std calls and 1gb per day data that was the entitled service for rs 349. Kindly either process my recharge or provide a refund. My number is [protected]....

Sir..
I have recharge amount of 349 with tid 17264ap778736 through sbi mobile banking service.. But it came as unable to process.. So i repeat same recharge for another time after 5 minutes it got sucess.. Unfortunately first recharge also got sucess.. Same amount was recharged twice.. So refund one 349 recharge amount to [protected].. Regrads thangadurai...