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Airtel Complaints & Reviews

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Last updated May 25, 2024
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Airtel reviews & complaints page 1141

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R
Radhika Chaturvedi
from Bengaluru, Karnataka
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complaining about airtel postpaid connection

Address:Mathura, Uttar Pradesh, 281001
Website:Airtel

On 17th june 2017 we purchased an airtel 4g portal hotspot device with airtel postpaid sim ([protected]) but we could not use it much since the network was bad. We were not able to download anything or use net because of low speed. We did the first payment of the usage on 29th july 2017 and we also submitted complaints regarding the network issue at our place but there was no response from the airtel support. We even tweeted the issue, they...
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R
Rabindra531
from Churachandpur, Manipur
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delay in prepaid sim activation

Address:833102
Website:www.airtel.in

My mobile with sim got stolen, i requested for new sim with same no ([protected]). I have submitted documents to the person who sold the sim at chakradharpur, west singhbhum, jharkhand-833102. I got a new sim card and being told by the person from airtel family that it has the same no.
It is past 1 month that sim is not activated. When i contacted customer care, i have been informed that replacement request is not recieved. When i contacted...
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S
sandy2000
from Hyderabad, Telangana
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a bunch of stupid customer support team

Address:560045
Website:airtel.in

Airtel customer support team and its managers are just a clan of fools. No common sense no sense of responsibility, ownership or accountability. I do not understand why airtel hire such duffers in customer support team who even cannot copy/paste correctly. Shame on airtel. Having a conversation with them just increases the level of frustration. They are human despite they are worst than ivr system or robots....
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S
Shravan Kumar Pendyala
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

regarding airtel 399 plan

Address:Hyderabad, Andhra Pradesh, 500052

My airtel no. Is [protected], i did already experienced doing recharge of 399 on 17 june 2017. I did not know how it has been utilized, i hope your *121*2# isnt the right option to get to the details. It doesnt show the utility of the 399. On 26 aug '17, i had again recharged ₹399, it shows only till 22 september 2017. I do not get how airtel calculates 70day, let me know the calender details. Your estimed company's cc number never connects...
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D
Devaa A
from Mumbai, Maharashtra
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airtel mobile internet not working

Mobile internet is not working for nearly 2 months now. I always recharge with 349, now they have a offer o[censored]nlimited calls and 1gb/day internet for 4g/3g. So i went to make a complaint on there toll free number, there is no option like press 9 to talk to customer care executive.
I want my problem resolved immediately
Otherwise i am switching to another service provider...
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M
Manu Saji
from Bengaluru, Karnataka
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balance being cut without availing offers.

Address:Mysore, Karnataka, 570015

Airtel services are a cheat as usual.. No customer service to talk to. And i was charged for an offer i didnt activate. My no. Is [protected]. And i also use a lot of net offers. Even when my net pack is active ive been deducted balance saying 'uve used 10mb from your main account'. Proper frauds... This has continues for a long time. I have been using airtel for the outstanding internet service provided. But, unnecessary charges have been...
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A
Anandsinha1976
from New Delhi, Delhi
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customer id-3000359049 suspension

Address:301705

Dear mr. Mittal,
I transferred rs. 674 rs on dated 22ndaug 17 with txn id[protected] against recharge of
Customer id-[protected]
But nor digital tv account is suspended from 23th aug-17 & till date i talked to your representative 5 times but not got any satisfactory solution & as per him due to wrong top-up payment is update hd service & he has already mail to transfer the payment in current service but till time problem...
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N
Nagarajuyel@Gmail. com
from Bengaluru, Karnataka
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I am using one sim but any other sim not activating my id proof

Address:562106
Website:9972491010

Hi dear
I am airtel user i have only one sim card used no [protected] any other sim purchased not active in retailer shop reson is airtel company document bulk activation my document use 6 sim card activation my document so very foor and bad service in airtel company i am new sim card purchase in some time not activation. And airrel sim not usage is very problem so please my i'd proof document delete in my mob no [protected] in any...
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S
Shyam Bhat
from Hyderabad, Telangana
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dth being charged after disconnection

I asked for my airtel dth second connection to be disconnected and the same was confirmed by airtel over email and calls. However i am being charged for the second connection at rs 200 per month. I complained about this and after several calls and facebook requests, the same was stopped. However this has recurred and i am again being charged on a daily basis even though there is no connection. Please resolve and refund the. Amount immediately.br...
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T
tkgubi
from Mandleshwar, Madhya Pradesh
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request to install the previous caller-tune-hemanta song

Address:Kolkata, West Bengal

I have been using airtel-connection through ubi-corporate plan since 2006. I had the experienced to have caller-tune of hemanta's famous song (Jhor utheche bowl batas...) till 2014/15. Suddenly the callar tune was changed and since then ihave been trying to iunstall the same song through tour online system. Number of times, i contacted your office but no effect. Even ubi failed to help me in the recent past.
Now i will change the ownership...
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Address:Mumbai City, Maharashtra, 400076

Bill no.[protected],
Mobile handset : iphone
Date cycle for messages : 24/jul/2017 to 19/aug/2017
Total messages : 27,
Charged rs 135 (5 rs per message)
I have no idea about sending these messages, when i googled it i found this complaint platform and the same problem with other customers.
Please try to resolve it asap....
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C
Chandu Dinesh
from Manthani, Telangana
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399 plan promised for 84 days but got only for 28 days

On my airtel app, it showed that airtel 399 offers unlimited calls plus 1 gb data daily for 84 days. But upon recharging i got the offer 1.25 gb daily plus unlimited calls only for 28 days. This is totally cheating offer airtel.. I don't feel value for money anymore with airtel.

Got the below message after recharge.

Unlimited local+std all calls (T&c apply) + 1.25gb data; for 4g hs+4g sim, get 1gb/day; val: 28...
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H
HimmuBhai
from New Delhi, Delhi
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incoming call issue 9582891394

Address:New Delhi, Delhi, 110045

Mobile no - [protected] postpaid (My alternet no. [protected])
I am requested to you please resolve my problem, my incoming call not work.
Airtel voice msg - the airtel number your are dialing is temporarily out of service
I am facing last month. 24 july 2017 to till.

Outgoing working, sms working, internet data working.

Complete detail:-
1- 22 july 2017 my lost sim.

2-...
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A
ashkind
from Vasai-Virar, Maharashtra
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new sim not activated even after 7 days where is the tat is 4 hours

Address:Mumbai City, Maharashtra, 401202

I have an airtel connection since past 10years and the service recently is getting worst. I had lost my phone om saturday and hence disconnected my connection and took a new sim on monday. When the sim was issued, the agent from sakinaka mumbai airtel store did nt start my connection n send the request for activation of my new sim which did nt get processed. Later on visit to the store the agent issued me a new sim n informed i wil get connection...
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G
Guru Naishadh Nemani
from Pilani, Rajasthan
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399 recharge on 3g sim.

I have recently recharged my airtel no with 399rs plan on 20th aug 17 which promised 84gb (1 gb/day) and unlimited local/std calls. But suddenly i got charged for using internet from my original balance. This is not acceptable. I've lost atleast 60rs because of this. I can't seem to use the daily 1 gb net allowance. It's a 3g sim.
Transid[protected]
Please resolve this issue....
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P
ponna markandeya
from Chandur, Telangana
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worst service and customer care never respond

Address:Hyderabad, Andhra Pradesh, 500035

Hello team,

I have has been using airtel from decades. Recently signal and coverage became worst. And when trying to report to customer service never respond or no option to speak with executive.

Really irritating this. My number is very old so that, i could not change my number.

And recently 399 offer came but it is not working for existing customers... This is also one of the bad news for existing...
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C
CP T
from Gurgaon, Haryana
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network problem a long time

Address:Sikar, Rajasthan, 332311

Res. Sir,
I am constantly having a network problem since the month of june. Immediately after making the call the network goes for 2 minutes in which emergency calls only appear.in the regard, i have been able to contact both airtel customer service and airtel store. I have changed the sim from the airtel store. But the problem still is the heinous of the disadvantaged.
Reference number is cgpsc[protected]
Date : 24.08.2017...
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S
srqsrq17
from Delhi, Delhi
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phone snached, kindly block sim urgently

Address:New Delhi, Delhi, 110029

Dear team,

I request to urgently block my sim to avoid misuse. Phone number: [protected], [protected]

I am living in krishna nagar, safdurjung enclave, new delhi-110029.

I was travelling to my permanent home in delhi on 25th august 2017 at around 11:00 pm from krishna nagar, safdurjung enclave, new delhi-110029. I was standing at green park metro station and talking to a cab driver to hire it, suddenly...
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C
Changammayum Chingkheinganba Meitei
from Kishanganj, West Bengal
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4g problem

Address:Imphal East, Manipur, 795001
Website:Airtel

Hi, i am using airtel since 2005 and recently i was asked to replace my sim card to 4g, i did as per their information but now in spite of staying in the heart of capital imphal, the speed of network is very pathetic or should say the speed is non less than 2g. I had requested several time to customer care and the reply was your complain had been recorded and would be rectified soon. Actually i was very fond of airtel service provider but...
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J
jogendra.jnu08
from Ingraj Bazar, West Bengal
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not able to recharge my airtel number

Address:713101

Sir/madam,
I am facing this problem since many months before. My airtel no. Is [protected]
Which i have get ported to west bengal circle from delhi ncr circle in last year.
But i am not able to recharge this number, my balance is zero, so all outgoing events e. G call/message are blocked, this number is working only for incoming events and that is also fails in roaming, because this is my oldest number and it is registered...
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