Airtel Complaints & Reviews

I am a consumer of airtel digital tv having account num :[protected], i have recharge my account on 15th sep 2018 with annual plan of infinity all sd & hd channels.
Till few days before my account validity was till 14th sep 2019, since 8th of aug 2019 it has been reduced to 28th aug 2019, and all the sd channels are been blocked by the service provider only hd channels are aired. All this is done by the service provider without any...

I port my airtel number into jio in april 2019. I made bill payment which was generated at that time.
After that a bill is generated again for the month in which no. Is ported into jio.
Their is no information from airtel and they charge late payment of 100 for that month.
Earlier the bill amount is 444 whose information i recieved in june 2019. But in august total bill amount becomes 881. When i call to customer care...

Hi,
I have subscribed for dnd and have received a confirmation from airtel that the dnd services are on, however, i continue to receive irrelevant telemarketing messages like the one attached in the screenshot below. I'm also being harrassed by tele-callers on a daily basis.
This is really detrimental to my privacy. I request you to please take strict action on this issue.
Regards,
Shreyasi...

Dear sir,
I have been an airtel prepaid customer for many years but i have not been able to make a call or sms to any number except 121.
I have complained many times and many times the complaint according to airtel store team gets resolved but in reality its the same situation
Then a customer care officer suggested faulty sim.. I swap my sim 3 days ago but still same problem persists. I cant make aby incoming outgoing...

Hello,

I am last 6 month facing a problem many time that is channel not working error is b001 and i have complain in coustmer care and tell to ms vanisri, she is talk to me very roudly and did not give any logical solution. One think i want say that i do not pay any amount to you for service to us because your company service engineer visiting my home many time and i have paid your company service engineer fee many time in...

I've received a bill with inflated charges on my number.

My international roaming pack shows 4 packs, while i just have used 2 of them. The other 2 are incorrect billing and double charges.

- 10day pack activated on 23 july 8am chile time (This should be valid until 02 aug 8am chile time)
- then i deactivated my mobile services from early morning chile time (Maybe 5am) to 3pm chile time on 02 aug.br...

I am facing a problem after updating my stb, stb is not working for the last 20 days, i called customer care several times but did not get a proper reply from there (Amarjot, simran, supriya, bhanumati, sangeeta, lalitha, kamini, lucky, and pranali) spoken to all the customer care people above, but they have not resolved my stb issue, they cut my call without giving me a solution. Told me to complain to consumer care....

My airtel internet bill is pending because there is family emergency, as my father is suffering from blood cancer, mom knee replacement is done some days ago, my husband suffering from tronchanteric bursitis. I am getting calls after every hour for airtel payment from different numbers, executive not talking propoerly & rudely, who gave them this right....

We have opted to switch from airtel postpaid to prepaid and since 12th, it’s been 5 days that the mobile numbers [protected], [protected] are not functioning. We have already reached out to the airtel centre in habsiguda hyderabad and there’s no progress. The salaries of the workers under our firm are blocked as to transfer them the salary we need the mobile activated as it gets the otp. We are using airtel since many years and is this...

Sir

I month ago i applied for an airtel dongle. The customer care executive asked me to take a new sim connection inorder to get the connection. I waited for two weeks to hey the dongle but i haven't received anything. So i asked him to disconnect it. Now the airtel people are calling me and saying i have to pay 900 rupees as bill charge. I haven't used the sim...

Hai is am airtel dth user since 5 years i didn't have any complaint till last month. From 7 august i lost signal last 2 days it automatically rectifyed but yesterday set up box suddenly stopped working please help me my customer i'd [protected] mob [protected] please any airtel company set up box available for purchase of my favorite so please replaced my dth settings setup box...

Unable to recharge after post to prepaid on airtel on [protected], I have done post to pre on 2 numbers same day, one of the connection is active and recharged successfully another one is migrated to prepaid as well but cannot recharge, please call me on [protected] for more details. Chennai...

I live in sanjan(396150) in valsad district.where i live there is only one point of network and internet is not working.i have done complaint but no action taken.i have 3 members airtel sim sometimes call also not going.from my house across 800 m maharashtra border starting.so many people in this area are facing the problem.so please do the needful and solve the problem as early as possible...

I am using 4g hotspot. It is not getting connected in green signa, but gives mesg in wireless network connected and excellentl, only if it gives yellow signal it is getting connected. Green indicates 4g, yellow is 3g. It is also erratic, off and on every few seconds. Is the problem with the instrument or tower nearby. I went to the service center of airtel, chennai anna nagar. They told me to change the sim. I changed the sim few days ago,...

Cheated me after taking money for some offers which airtel promised and they cheated me.

I have recorded calls made to airtel customer care people.. And i can put as proof if required..

Now it is cancelled without resolution. I want either my money back or my infinity plan back.

Planning to complain at higher level and considering this as a starting..

Please call me for more...

Dear escalation team,

I am following up for last couple of weeks for upgrade of my standard set top box to hd set top box but i am not getting response from your side. This has been escalated several time from my end but airtel did not respond on that. I called customer care and talk to supervisor ms saranya venkatesan and mr. Godwin paul and they also gave same response that my ticket will be resolved in 24 hrs.
br...

Hi team,

Airtel prepaid customer are charging toll free number, as it mentioned toll free.. It should be free.. Please look into this at the earliest. I am not sure but i feel all toll free number should be free and my contact number is [protected].

This toll free number are free before jio came in, airtel want to take all public money... Please esalate...

Interestingly there is no support from customer care & the assigned service engineers for simple request of a remote control to be replaced.
The engineer do not understand or read the request. They simply closed the request without any resolution.
Airtel cant even provide simple spares for quicker resolution where as the spares are not free...

I have been annoyed by this irresponsive customer care and engineer...

I am an airtel customer with authorised mobile number [protected]. My set up box is not working since yesterday. When asked ed the airtel engineer, the answer was to get complaint number from customer care and gve it to him for replacing the set box. But when i tried several times the customer care, there is no option for complaint to get complant number. They just gave balance and fooling after trying so many times.. Such irresponsible management...

Recently my 12 years old airtel number outgoing service stopped. They claim the documents are incomplete saying i have not submitted aadhar document. Immediately after i have submitted and it's been 2 weeks now still the service is not resumed. The airtel store employees are not sure about the procedure and not willing to resolve my issue immediately. Simply saying irrelevant resons. Villupuram airtel store near kpm super market.. Kindly...