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Airtel Complaints & Reviews

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Last updated May 25, 2024
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Airtel reviews & complaints page 52

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A
Anaswara Prakash
from THALASSERY, Kerala
Sep 10, 2022
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About the issue of not working sim card

Address:Krishna Kripa House, Thiruvangadu Post Office, Muliyilnada, Kodiyery

My sim card isn't working.
The card hasn't been working since yesterday midnight. Because of that i can't call the customer care also. Please take an immediate action about this issue....
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C
Chiranjeev0880
from Jaipur, Rajasthan
Sep 10, 2022
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Complaint regarding fraudulently taking money for new airtel fiber connection.

Website:www.airtel.in/xstream

Dear Sir
I made a request on Airtel app for xstream fiber connection. Since then my phone started ringing from various representatives of Airtel Xtream. Everytime they said that connection can not be given as my area is far away from the fiber line. On September 2nd three of their representatives visited my place and said that we shall give you the connection as our senior allowed it but you have to arrange one more Connection I talked...
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V
Vshlkhatri
from Powai, Maharashtra
Sep 10, 2022
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Missed call alert service not activated

My name is vishal khatri and i have postpaid connection of airtel and the problem i am facing is that I don't receive any missed call alerts on my number when i my mobile number is not reachable. I contacted airtel and they said that they have deactivated the service by their own side and they aren't reactivating it. Kindly register a complaint against them.
Mobile number - [protected]...
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I called for the disconnection of service on 25-Apr-2022 ([protected]). I was on a yearly plan but closed prematurely as I switched to another service since Airtel was not providing 150mbps in my area yet. Despite handling repeated calls, I was frustrated and maintained on asking them to close permanently and have no intention of retaining service. They still haven't closed until September.
Today they're asking me to pay the dues of...
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T
Tilakm
from Dhanbad, Jharkhand
Sep 9, 2022
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Wire broken to my wifi router

The wire connecting my wifi(not the power cable) has completely broken of due to my own fault.Please provide help as soon as possible....
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R
Rani1234
from Hyderabad, Telangana
Sep 9, 2022
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Frequent calls from different numbers

Dear Sir/Madam,
Everyday I am getting calls from different phone numbers which when picked nobody speaks on the call. Earlier I used to get call everyday from Airtel payments bank.
I am writing this to you because when I block these calls via Truecaller, I can read the comments mentioned by other sufferers that the calls are made from your company.
Kindly look into this matter as it has become an everyday nuisance....
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S
sarfraj123
from Mirzapur, Uttar Pradesh
Sep 9, 2022
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Airtel sim close

Address:bijpur
Website:no

My airtel number suddenly close but why...
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M
Malayaman Devika Krishnamurthy
Sep 9, 2022
Sep 9, 2022
This thread was updated on Sep 9, 2022
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Removal/Relocation of Airtel Junction Box

The Airtel Junction Box is right in front of my residential land in Kuberan Nagar, 14th Street, Madipakkam. We were not informed about placing this Junction Box in front of my land. (Photo Attached). We are about to start house construction in this land and this Junction box is causing disturbance for the JCBs and Lorry in ferrying the construction materials.

Can you please have this Junction Box removed/relocated at the earliest...
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N
nsunilv1168
from Bengaluru, Karnataka
Sep 9, 2022
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Fibre connection issue not resolved

I started having an issue on 1stSep2022, but waited for 2days to get it auto resolved. Since there was no action, I raised a complaint officially on 3rdSep2022 and ERT was 4pm 4Sep2022. Yet No action. I started calling the customer care from Sep5 every 4hrs, and spoke to so many supervisors and today it is 9Sep2022 without any resolution.
Most pathetic observation here is, the technician visited my house on Sep7 and says "the fibre...
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Address:Bangalore

I received message on Sunday Sept 4th on deducting 1.0Re o[censored]sing ONMBLE_CNTST. attached screenshot for reference...
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J
Jack 11
Sep 9, 2022
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Deducted

Thanks for using ONMBLE_CNTST. You have been charged Rs 1.0 from your Airtel Mobile account.For more servicescall 56789...
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J
Jack 11
Sep 9, 2022
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Deduct

Thanks for using ONMBLE_CNTST. You have been charged Rs 1.0 from your Airtel Mobile account.For more services, call 56789...
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Address:Airtel India Haryana Gurgaon

I have raised a complaint on 29 Aug 2022 with ticket id [protected]. It is not resolved till date, instead the engineer Mr MAHAJEET SINGH LODHI OLD GGN () and his Senior Mr Hawaldar, has disconnected or cut the connection of my broadband on 31 aug 2022 now the connection is not working at all, this has been done by Mr MAHAJEET SINGH LODHI so that i can provide him the happy code once the connection is restarted and he can trick me for the...
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A
Anshumanth Rao
Sep 8, 2022
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Recharge not done, but money debited and not refunded

On 25th, I did a recharge of Rs 455 from Airtel app, paid via Amazon Pay. The money was deducted but the recharge was not processed by Airtel, and the money was not refunded either. Airtel customer care when contacted via call...
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N
N. Kalki
Sep 8, 2022
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Scamming, lying, cheating

Website:www.airtel.in/contact-us

Airtel operates with absolutely no concern for their customers. Though they claim to have a helpline, it is merely a robotic system designed to promote themselves and avoid any issues on their part. To elaborate this:
(1) There is actually no option under any circumstance that you can speak to a customer care executive.
(2) They refer to their company as Idea, and not Airtel on their customer call line.
(3) Before placing...
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B
bathinasandeep
from Nellore, Andhra Pradesh
Sep 8, 2022
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Wrong recharge- request to refund the amount

Address:nellore

Done wrong recharge to [protected] instead of [protected] for an amount of Rs. 1799.00

kindly refund the amount to recharge [protected].

Order ID :[protected]...
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N
narayanapvv
from Hyderabad, Telangana
Sep 8, 2022
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Customer Service closing my complaints without my concern

1. Airtel Customer service is not responding to my email about a complaint about Flash SMS.
2. Also, Airtel helpline number is not providing option to connect customer care executive
3. We are getting exhausted when calling 121 or 198 numbers as there is no option to connect and talk customer care executive, only IVR and computer voice available.
4. Data speed is very less...
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N
narayanapvv
from Hyderabad, Telangana
Sep 8, 2022
Sep 8, 2022
This thread was updated on Sep 8, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Customer Service not responding

1. Airtel Customer service is not responding to my email about a complaint about flash SMS.
2. Also, Airtel helpline number is not providing option to connect customer care executive
3. We are getting exhausted and kept waiting when calling 121 or 198 numbers as there is no option to connect and talk customer care executive, only IVR and computer voice available....
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M
Marshal77
from Bhilai, Chhattisgarh
Sep 8, 2022
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Internet network issue

Address:Durg, Chhattisgarh
Website:Www.airtel.com

Dear Airtel team,
I'm ur Platinum postpaid user from past 8 to 10yrs,
I have been complaining regarding network issue continously from past 6 months, to which i don't see any progress from ur end, whenever I logged a complain it gets resolved in a week or so and internet starts working fine again after few weeks it gives a same problem to which I have to lodge a complaint again, this issue is repeating again and again, is...
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U
umang_estates
from Noida, Uttar Pradesh
Sep 7, 2022
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Amount not credited into my fixed landline numbers

Address:Gautam Buddh Nagar, Uttar Pradesh

A cheque for Rs 4997/- dated 24/4/2022, drawn on Axis Bank was deposited in dropbox at Airtel store at Shastri Nagar Ghaziabad, on 25/4/2022, for mobile nos [protected], [protected], [protected], [protected], [protected], broadband nos [protected]& [protected]. Regarding the same, I have recd messages regarding credit of the amounts in respective accounts on Wednesday 4/5/2021, but the amounts have not been credited into broadband connections...
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