Claimed

Airtel Complaints & Reviews

2.1
Last updated May 25, 2024
Complaints 54509
Resolved
21960
Unresolved
32549
Quick Links
Statistics
Share
Contacts

File a complaint to Airtel

Having problems with Airtel?

File a complaint and get it resolved by Airtel customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT

Airtel reviews & complaints page 538

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
Sivarajan1704
from Bengaluru, Karnataka
Report
Copy

poor internet connection - complaint

Address:Bangalore, Karnataka, 560037

Hi airtel,

I am using airtel more than 6 years and i have been to many places across india but i never facing issue like now i am facing, no i am located in bangalore brookfield area here airtel is not taking completely. To download 6 mb app it is always taking 25 mins, youtube is not taking, whatsapp text messages getting delivered after 1 or 2 mins. If it continues for 1 more day i don't have any option other than changing...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
G
geturmu
from Bengaluru, Karnataka
Report
Copy

changing postpaid plan without my acceptance to higher value plan

Address:Bangalore, Karnataka

Hi,
With reference to discussion no: ref [protected], [protected] & [protected] for changing post paid plan without my request and acceptance to my numbers form 199 to 299 plan.

This regarding bill plan change consecutively 3rd time with my acceptance. We have same issue in dec 2018 and after brining into nodal officer this as been settled with new 199 paln with my data balance loss as mention in below follow up mail committing...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
D
deval_198
from Ahmedabad, Gujarat
Report
Copy

charging extra money

I have bought Airtel DTH new connection on 1st March, 2019 They have mentioned in their website that in Rs. 1750, you will get Plan for Rs.450 for one month Free. You can check in the screenshot attached here. Then their engineer came to home for installation and he told me that I have to recharge of Rs. 225 to activate the channels. I was surprised by that. but still I recharged it. Then on 13th March, they suspended my account and told...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
dhbreena
from Delhi, Delhi
Report
Copy

uninformed surge in dth pack price

This complaint is against airtel dth.
My airtel digital tv id : [protected].
My dth pack monthly rental was ₹ 710 for mega hd pack. On 19th of february '19, my dth service was stopped without any notice. I recharged with ₹710 thinking my monthly rental was due. However, even after the recharge, the service was not restored. I tried contacting the customer care, they responded by stating that new pack in compliance with...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
C
Chakradhar Ponnuru
Report
Copy

sim is not activated 9987129379

Address:501 , Prasad Enclave ,Gandigunta, Vuyyuru 521165, Krishna, Andhra Pradesh, 521165

Hi, my self chakravarthi ([protected]) i requested for my normal sim change into 4g submitted aadhar card that store owner is not helping and he is charged 150 rs for sim i enquired with 121 it is free of cost and it is not activated till now. He is aragent arguing and he is not helping ti customer.

He is talking like a boss he is not at all provided information to customers.

Please find below details
#...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Malay Chaudang
from Imphal, Manipur
Report
Copy

dth plan

Address:No 2 nachani village, P.O.- Nachani, 786613

Hello sir,
I am Dharmeswar Chaudang from assam. My complaint is that airtel is taking a Rs 199 from me as NCF or network capacity fee in my dth connection. While trai rules it for rs 130 only. I have attached a screenshot of my problem with the complaint. My Airtel dth subscriber ID : [protected], Name : Dharmeswar Chaudang. Registered Mobile no : [protected]. Please do something about my problem. For the higher NCF my monthly plan...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sudhirtt
from Ujjain, Madhya Pradesh
Report
Copy

airtel digital tv recharge - not activating the tariff

Address:sarkanda, Bilaspur, Chhattisgarh, 495001

I have taken new pack as per trai but airtel digital is not acting the package and my recharge becomes nil in a few days as per old scheme...this is just a loot
I want refund of all my recharge amout and the airtel team is not connecting to their seniors...i will put the complaint to trai and pmo site..need urgent revert...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
dharmender.reddy
from Mumbai, Maharashtra
Report
Copy

poor network, call disconnection issues

Address:10-1-80/2,PADMANAGAR COLONY, KARMANGHAT, Hyderabad, Andhra Pradesh, 500079

Hi,

I am using airtel mobile network, one year back i have raised a complaint on poor network and call disconnection issues and call failure issue. Still my complaint is not resolved.

Even though i am having issue i used clear my due bills without failure and that too before due time. But this month (March) where i forgot to pay my bill they have disconnected by mobile network i mean my 4g/3g services are stopped....
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
S
slbhavani12
from Hyderabad, Telangana
Report
Copy

airtel poor service since 6 years+

Address:Hyderabad, Hyderabad, Telangana, 500094

Respected team,

I am a very loyal customer of airtel for the past 10+ years. I have 7 postpaid connections of airtel mobile phone since many years. I have a great opinion on the service provider. Unfortunately, this seems to be a blind belief on them. I am living in kukatpally area in hyderabad. I appreciate the signal width of airtel even in remote areas but for the past 6 years i cant get signals in my home. Including old...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
Address:New Delhi, Delhi, 110009

I was having 2 broad band connection having account no [protected] landline no [protected], [protected] having advance rental plan
I had made disconnection request on 20.12.118

And on 14.01.19 airtel executive has taken wifi modem from my premises and given receipt of that
Now on daily basis i am receiving calls from customer care to deposit the bill which is generated on 20.01.19
For what i have to pay...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
T
Toukira Mir
from Gurgaon, Haryana
Report
Copy

charging me for isd sms I never even sent

Address:110065

I noticed a number in my bill today, an international one and according to my bill, i had sent 8 sms’s to it. Then i googled the no and got to know this is a scam from airtel to steal from their customers. Imagine how many people don’t even view their bills and pay them just like that. Charging 10-40 per person is a lot of money. I even checked my previous bills and they had even done it before.[protected] is the number....
Helpful
Be the first one to find this review helpful
Found this helpful?
5 Comments
Report
Copy
S
Sanjaykhan Pathan
Report
Copy

my package

Address:Amreli, Gujarat, 364525

I have issues with my dth pack. I have done recharge already but more channels are not active. Contect me for short out my problems fast. Very bed customer service. Airter dth not provide channel selection option. I treid all options about channel selection but nothing work. My register mobile number for airtel dth [protected]. I used this dth since last 2 years and above. Please halp me for better...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
I raised an online request to check airtel broadband feasibility in my area. I got a call from airtel, saying 300 mbps fiber is feasible in the area. I asked her to send a technician to my place to confirm connectivity. She assured connection is feasible and said engineer will be sent only after i make the payment. I made the payment on 18th march 2019. Received a call from some airtel guy today 20th march 2019 asking my address. When i shared...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
Address:380015

Mailed below sine week taking fllowoup

Hello customer care / nodal officer,

I don't know even nodal officer is taking care of customer or not or may be now they are not more
Interested to add customer to airtel circle. I think even they have not a curtesy to provide answer to
My email.

As said in previous email. I got a call and i have been told that installation will take 6-9...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Anirudh Lakshmeesh
from Bengaluru, Karnataka
Report
Copy

worst network/4g services

Address:Bangalore, Karnataka, 560078

I have been complaining airtel for over 6 months about the network issue and call drops. I was suggested to change the sim. Once the sim was changed the problem was even worse, it’s been more than 15 days, 4g services are not working, outgoing sms is not working. I have been calling airtel and escalating the concern till appellate authority and i don’t get any resolution. I have been calling them like atleast 5 times in day and wait time...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Avinash Meen
from Chandigarh, Chandigarh
Report
Copy

deduction of data without use

I turn off my data before 12 O clock but when I on it at after 12 I deducted 37 MB within minute without use.
I called to customer care he said u turn on data at 12: 30 but my data was off that time. I am observing this from few day and what I found that the company daily deducting some data daily without use.
Shameful...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
vjrawat
from Noida, Uttar Pradesh
Report
Copy

deactivate my broadband connection

Address:New Delhi, Delhi, 110075

Hi

My broadband connection number is "[protected]_dsl"

First it's running very slow and in night it doesn't work and we have to switch to our phone data.

Second it was for rs.669 unlimited pack and bill is increasing every month.

I even called their contact center however rep. Didn't took my deactivation request and said my supervisor will call you, which i never received.
br...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
C
chezhiyan m
from Bengaluru, Karnataka
Report
Copy

do not making outgoing calls & sms

Address:600113

My airtel prepaid mobile number is [protected] and the same was migrated from postpaid to prepaid on 05.03.2019. After migration, i recharged rs.495/- for unlimited calls for 84 days. But i do not making outgoing calls from my airtel number. When i tried to make call from airtel it is indicated that "conditional call forwarding active" and the call is ended. Also i do not send the sms. But incoming calls and sms are received. Why this problem...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
mallimass
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

no outgoing and incoming calls and recharge failing

Address:560043

Hi sir from last two years i was in airtel postpaid connection till 20 feb 2019. Airtel staff told now 99 plan is not available and buy 199rs paln and i told my usage is very less so i dont wan't 199 rs paln give me 99 rs plan or convert to prepaid. They converted to prepaid on 10 march 2019. From 15 march 2019 incoming and out going calls are barred and i visited airtel outlet 6 times and they tried recharging 23rs 35rs and 169rs recharge...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
M
Masihuddin Malik
from Perambalur, Tamil Nadu
Report
Copy

very poor network signals and data connectivity

Address:THANA REUSA, TEHSEEL BISWAN, DISTT SITAPUR UP, 261205

Hello sir
I am masihuddin malik
Resident of village godianpurwa, chausa, post semra, thana reusa distt sitapur up.

It is submitted that we are facing a big problem for network signals. There is very poor signals available in my village and whenever i call over phone, sometimes voice is not coming and most of the time it says that not reachable due to network problems. Internet connections never comes. I have...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy