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Airtel Complaints & Reviews

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Last updated May 25, 2024
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Airtel reviews & complaints page 602

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M
Mouzam-Ali
from Pune, Maharashtra
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airtel postpaid plan with device

Address:Mumbai City, Maharashtra, 400070
Website:www.airtel.in

Bought device plus postpaid plan from airtel, with promise of 80gb monthly data benefit, but only getting 40gb monthly data, plan details also wrongly showing 40gb monthly data, but customer care keeps on saying that i am getting 140gb monthly data where as i am not, also in December 2018 i was not given any data during monthly data renewal, also in myairtel app they are posting fake data renewal calculations which is direct cheating from...
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A
Abhijeet K. Sahu
from Mumbai, Maharashtra
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number deactivated and allocated to another person without any cause.

Address:Sundargarh, Odisha, 769014

I had an airtel sim that i bought with my name with complete legal set of documents necessary around 5 years back. I gave it to my mother for using it and she was using it until one day the sim was locked by itself. On enquiring i got to know that the sim has been registered on another name. No help is being provided by the airtel staff.

I don't understand how can they themselves do such frauds by changing the name at their...
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G
Gurjeep Singh
from New Delhi, Delhi
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invalid internet charges

I activated internet roaming package through my airtel app before going to colombo and as per package, i was given 3gb free internet. After my visit from colombo, it is informed to me that i have used more than 3gb of internet. During my visit in colombo, no single message came from airtel that i have almost used 3gb net or exhausted my 3gb free usage. Further, in the airtel app also, no where it is mentioned that i have to myself monitor...
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K
krishna.a
from Navi Mumbai, Maharashtra
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postpaid mobile number/sim is barred/deactivated

Address:Raigad, Maharashtra, 410210

On saturday, 22nd december 2018, i requested airtel customer service to convert my physical sim to esim, but my number/sim was completely deactivated. On the same day i visited one of the local airtel store and requested to reactivate my mobile/sim, but airtel gave a new/replacement physical sim and assured that reactivation will be completed within 24 hours.

However, today, 25th december 2018, is the 3rd day my mobile/sim...
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R
rawatdalbir
from Delhi, Delhi
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change of bill

Address:New Delhi, Delhi, 110075

This is to inform you recently i have port my 3 no's vodafone no. ([protected]/[protected]/[protected]), since then i have been trying to change my plan to infinity plan but no help got from customer care. Today 25th dec18 i have tried but by mistake the plan 1599 activated in my [protected] mobile no., i have requested to customer care to change or make temporarily maje it as old but my all effort gone in vain. & the solution i got that now...
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Z
Zeba Unnisa
from Nalgonda, Telangana
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unable to send sms to 1900 to porting out

Address:Hyderabad, Telangana

Since last 1 week i was trying to send a message to 1900 to port out airtel network. But every time it is failed to send. The reason for porting out airtel network is due to outgoing & incoming services deactivated even though the this sim which i am using for the past 3years.
The reason for this deactivation of services is not known.
After calling customer service to extend the services, they said to recharge with some pack,...
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N
nikumbh
from Bengaluru, Karnataka
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no network in my house area

Address:Nashik, Maharashtra, 422003

Live at gurudarshan row house no 12, gunjal baba nagar, hirawadi, panchavati, nashik422003
I am idea customer after saw your add smartphone network i made portability idea to airtel but i am fool by you in my living room there is no single stick range and what to talk about 4g speed, [protected]
On your airtel website it show open network, coming towers in your area, byt in that how much time it will take to erect new tower is...
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J
Jamienobles6
from Banda, Uttar Pradesh
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recharged twice on same number

On 27th nov 2018 accidently my number was recharged twice with rs 119, once through retailer and then through paytm.

I called up airtel customer support and they said not to worry as the vailidity would be extended after one recharge expires.

After 28 days the validity has expired and no extension has been provided to me and airtel customer support are asking to me forget rs. 119 and recharge again.
br...
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M
Mehul Maru
from New Delhi, Delhi
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tremendous network issue

Address:Thane, Maharashtra, 421302

I am mehul maru, staying at a/201, arihant dham, house no. 296, arihant nagar, bhiwandi. There is no airtel network at my home since last 6 months.
I am airtel user since last 9 years.
There was no response from airtel customer care, i was surprised to know that they marked complaint resolved without any resolution.
Is this the service of airtel???
I request for final time now to resolve network issue at my home...
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M
mvjaditya
from Hyderabad, Telangana
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network and data connectivity issues

Address:Rangareddy, Andhra Pradesh, 500018

Unable to connect to the internet when needed. Despite several complaints, the problem still remained the same. 4g signal is very week and 3g network doesnot support the internet access. Every time i try to pay using any e-wallet app, the data doesnot get connected. I have been reporting the same complaint repeatedly for the past 1 year... Even more than a year....
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Address:New Delhi, Delhi
Website:airtel

I have prepaid mobile connection with airtel. My mobile no is [protected]. I received sms that outgoing service will discontinue from 24th dec although i have account balance of rs 150. I treid to contact by email 121 etc to contact them but no response. Other customer care numbers are not responding and they charge for these services. Why such harasement? Trai must take strong action....
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R
Real Fact
from Jaipur, Rajasthan
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airtel payment bank transaction not allowed

This pertains to payments bank. Transtion not allowed. Customers are required to visit payments bank points and update form 60 (Whatever that is). Why not provide a link on the official website or on the app itself to update this? When visited a airtel centre, the staff couldn't help ad they were unaware as to what needs to be done. There is no facility on the in-house dashboard for the staff to search for the information. Customers are bombarded...
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U
userD
from Kanchipuram, Tamil Nadu
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sim is showing no service after working for one day

Address:534111
Website:Airtel

Hi,
I lost my airtel sim 10 days back and two days back i took new sim with same number. After inserting into phone it worked for one day and later it was showing No service and signal is not coming. my number is [protected]
Please help me to resolve this issuse. Its very urgent becasue all my transcations are activated with that number and now i was not able to do any transcations . I also rechared my number today for any response....
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V
vishal tayade
from Hyderabad, Telangana
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poor network at c.b.d. belapur

Address:400614
Website:Airtel

Very poor voice/data network at my workplace.

4th Floor, CIDCO Building, C.B.D. Belapur, Mumbai – 400614

Landmark: NEAR Belapur Railway Station Complex

No network bar is some locations and this cause a big issue, cant hear anything from the caller and the caller can not hear me, this is happening since last 6 months before it was working fine. Other ISP such as Idea/tata are having very good...
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N
nikhilthakkar
from Ahmedabad, Gujarat
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cheated by mr. siddhraj by giving false offer

I have been receiving call and SMS(from HP-ARTDTH) for last 10 days from[protected] by Mr. Siddharaj, Rakesh and Rahul. Message content is as below
”Gentle Reminder Ajej Recharge Karo Airtel Dth Ma Fakt Rs 1499 Ma 6 Mth + 6 Mth Free, With 25 Chanel LifeTime Free, 12 Mth Pachi 1149Ma12 Mnth FreeCall[protected]”

On call they have informed me by looking into my details that recharge with 799 and your base infinity...
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A
Athish Sr
from Mancheral, Telangana
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unlimited data

Address:Salem, Tamil Nadu, 636015
Website:Airtel website

I want unlimited plan (local+std+roaming OG/IC 24 hours per day without capping) mobile+landline, sms (local+std+Roaming OG/IC without limit 100 per day without capping) and data also (without capping) without speed reduced to 2G full and full in 3G/4G speed or without (FUP) ISD (IC/OG mobile+landline), sms also 100 sms per day data also without capping 1 or 2 gb day in mobile plan all in combined pack both in prepaid and postpaid (send the...
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F
Fun would Entertainment
from Bengaluru, Karnataka
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ndnc ..not going .outgoing and incoming calls

Address:560054
Website:No website

[protected].this is my number . not going any outgoing call n incoming calls ..what happened I'm not understanding.. So please release my number this only 1 business number I have..please release my number.. If I called customer care number even they are not telling anything.. Giving some number to call .if I call to that number they are not picking my call .just 3days back I recharged 558 rs ...not I'm calling not connecting only please how...
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A
Aravi A
from Delhi, Delhi
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international pack recharge but debited rental

My mobile number [protected]
I have recharged with international pack of RS. 296 yesterday for which i have received message as follows:

Rs.296.0 recharge successful on [protected]; TransID[protected] Free Music on Airtel, http://wynk.in/mu/web FREE 50% Night Internet Cashback Daily. To activate, click http://airtel.in/night

Today balance of RS. 22 deducted from my account and balance 77 will be deducted...
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L
Lakshay Raizada
from Noida, Uttar Pradesh
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hellotune isn't playing

I changed my hellotune 7 days back and it hasn't played since and also customer care confirms that they have refreshed and it has been changed but it hasn't. No call back from technical team since then. My no. Is [protected]
I again called them 2 days back and no one called me since they told me, two times, and said that technical support team will call within 24 hours. The company who is known for disturbing customers with schemes...
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A
abhi1978
from Gurgaon, Haryana
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airtel is stealing broadband data

Address:Ghaziabad, Uttar Pradesh, 201010

My airtel plan is of 150gb data per month. This much data is getting consumed within 20days. I continuously travel and i have my another home in usa as well. There my data consumption is not more than 40gb per month.
I am facing this issue for last 6months or so. I also raised concern on 121 but no help. I changed passwords multiple times but still its not fixed.
Is airtel stealing my data? Shall i go to consumer court or file...
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