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Airtel Complaints & Reviews

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Last updated May 25, 2024
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Airtel reviews & complaints page 767

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J
Jolly Makkora
from Alappuzha, Kerala
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network complaint, offered a booster but declined after getting connection

Address:Idukki, Kerala, 685565

We are a resort called the leaf munnar, we have nearly 15 connection, previously we were using idia network and it was nice in all aspects but we face call drops in between as there signel flechuate, as we face this issue we have think about an alternative option and talked to your executive monish who is dealing with your prepaid connection. After condinues request one of your representative came and inspected the signal strength and told...
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M
Maitrik Vora (Max)
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

wrongly charged without providing proper information and confirmation

Address:Mumbai City, Maharashtra, 400067

Im holding airtel number [protected] mumbai circle. I had activate 149/-international roaming pack from my airtel app. To my surprise after returning back i find whopping bill of 1970.18/-.
When inquired to 198 complaint number i get info that even one incoming call is to be received you are being charged for 1199/- + 649/- and 149/- (Actual activated).
If this was to be the case then why it is not clearly mentioned that if...
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R
ROHAN ORDIA
from Balotra, Rajasthan
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unnecessary deduction of my prepaid mobile balance

I recharged my airtel number [protected] on 10/06/18 at 11.56 worth rs. 100/-.
Within 15min the whole amt was deducted due to some some value added services for which i din't applied.
I called on 198 complain number bt they said that currently system is not working so it ll b returned till 13/06/18. Now m trying to contact back bt unable to contact and my balance is not returned yet.
M fed up with this compny & its poor...
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H
HRISHIKESH BISEN
from Durg, Chhattisgarh
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recharge not received for 9993419454 but money deducted from payment gateway

Address:481331

Sir, my airtel mobile number is [protected].
Yesterday i did 448 recharge from myairtel app by using phonepe. Money deducted by phonepe with transaction id p1806130444073965927118. But i did not received any recharge confirmation from airtel neither it is showing in transaction history of airtel app. Even validity has not been extended as per recharge validity....
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P
Pallavi bharane
from Mumbai, Maharashtra
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disconnection of my airtel number without notice

I have registered complaint about disconnection of my airtel number without prior notice. Due to which i m not able to receive sms from anyone. I am registering my complaint from last month; every time airtel representative commits that my number will get reactive in 2 hrs, but my number is not reactivate till now, i am not able to receive any sms from number...
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A
Anandhuraj
from Muvattupuzha, Kerala
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not able to use my main balance

Address:Kannur, Kerala, 670305

I have a balance amount of 199 rs in my main balance and i cannot use it for speacial recharges. What kind of service is provided by the airtel to the customers. The customers have no freedom to choose the offers even if we have the main balance and i found its like a bad service provided by the airtel and should take action against airtel. And this is slavery...
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A
Avinash Akhade
from Bhusawal, Maharashtra
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sms replete not do in sms

Address:Pune, Maharashtra, 412307
Website:Aritel

I have the rechage in 99 i will not benifit to sms i have the benifit whatever right to be sms so please give me the my benefit in the last night so you will last largest company in india for telecommunication you have the cheat for customer in the sms through your executive whatever answer to be customer so please take the action immediately thanks...
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R
rahu891
from Balasore, Odisha
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no 4g network

Address:Beed, Maharashtra, 431122
Website:www.airtel.in

Dear sir,
I am living in loladgaon village, post kurla, tal-dist-beed. Maharashtra-431122, i am using airtel services from last 5 years, however we did not got any 3g and 4g services properly in our village side due to lack of network issue and limited no. Of tower. Because of this we did not got the proper network which causes the problems for us. We have made the several complaints for the same but we did not got correct solution...
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A
Ananda prakashkm
from Bengaluru, Karnataka
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very poor network, data usage was very slow and can't used properly.

Address:Bangalore Urban, Karnataka, 562106

Data is not working properly and it is very slow cannot be able to use properly. Very poor network. Unlimited pack will very even it was not used in that day. Every time buffers all video due to low speed of internet, it was difficult for me to get the basic information. However i am not satisfied with the airtel service now a days. I think airtel cannot providing for customers needs....
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Address:560068

In reference to my complaint for channels not working for my airtel dth connection, had raised a complaint 10 days before and there was no resolution provided by airtel. After 10 days when called back to raise another complaint, airtel wants to loot money rs.150/- without any reason. When questioned about the reason, i was made to wait for more than 25 minutes in the same call.

This kind of poor performance in customer care...
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Üdåy Çhërry
from Bengaluru, Karnataka
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facing low speed network access and speed not satisfied with airtel services

Address:Bijapur, Karnataka

I'm regular airtel customer but i'm very disappointed, not satisfied with airtel network, speed, data plans, and not able to receive good servics and annoyed with the hell airtel network
Compring to others sim like jio, vodafone network it's too worse i wish to port my number to airtel... 1year experienced customer using airtel please don't use the airtel network...
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S
srikrishna2304
from Akkarampalle, Andhra Pradesh
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serious network issue

Address:522439

Dear respected airtel officials,
I am airtel post-paid user ported from prepaid (Airtel), with a big hope i opted your network but i am seriously fed up with your network.. I have raised this issue couple of times from the past 1 year. There is a network issue in my area seetharamalayam, vijayapuri south, macherla mandal, guntur district, andhra pradesh with pincode – 522439 (Hope u can track this location). I am not able to use...
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N
Nikhilraj_
from Chennai, Tamil Nadu
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network related issue on data

Address:Kannur, Kerala, 670142
Website:www.airtel.com

I have registered a complaint on 29th may 2018 and the executive said that it will be solved in 4 days after these many days still I am facing the same issues 3 days before a executive called and asked for appointment and I have given this reptedly for last three days but only appointment is given no one responded. Finally I called the customer care executive now i.e 13jun 2018 19:40 hrs but the way she ( executive) reacted to me was the...
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M
Mukul_Agarwal_
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

sim card not activated after 11 days

Address:New Delhi, Delhi, 110033

I 'd like to bring to everyone's notice that I got a duplicate micro sim card on June 3 2018 and was informed that it would be activated within 3 days(postpaid to prepaid). The airtel provider in Adarsh nagar(Delhi) had changed our sims 3 times, but it had not been activated at all.However it is extremely disappointing to note that it has still not been activated after 11 days. So I can't even dial the 121 number too and file a compliant...
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M
Mashook Ali Shah
from Mumbai, Maharashtra
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regarding my plan

Address:Mumbai City, Maharashtra, 400021

I enquire about no.
Portability at your airtel store situated at chinchpokli on 26th may, then I got call on 5th of June regarding no. Portability from your executive I ask for 99 rs plan, so she said yes we will provide you this plan. After portability when I check my plan in airtel aap it's shows 499. After that I call your executive more than 10 times but she is not picking my call....
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R
Rajamanickam Anandh R
from Erode, Tamil Nadu
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recharge amount refund require - reg

Address:638052
Website:airtel

I have recharge 199 & 149 in my mob no [protected] on 11th & 12th June 2018.after that i got message from airtel that dear customer . your recharge request could not be processed.that time 348/- deduct from my icici a/c. i want to know how many days required to refund this amount.

Thanks & Regards,

R.Anand
[protected]...
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N
Neerajk96
from Hyderabad, Telangana
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no service from past 5 months

Address:500083

Airtel has such pathetic service. They r unable to resolve my ticket nor the network issue. They proudly say that airtel is fastest network it is just a bull crap. Useless customer service. Even the supervisors are useless. I have spoken to as many as 25 executives and supervisors archana and sampath from eecalation department[protected] and rakesh...
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Hello,

Please note that airtel is double charging me and also sending bills with error.

I called 2 times in last month and got the amount waiver messages but it was never waived off.
Each time the executive re-performs calculations of waiver and it consumes 30 minutes. Seems there is no record kept of previous correction.

The worst part is i am not getting feedback on the queries those...
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Address:Bangalore, Karnataka, 560103

I had booked an airtel broadband connection on 7th of june, 2018 and paid rs 6018/- as advance for 6 months rental. I was assured that the connection will be installed within two days i. E 9th of june, 2018.

But after that no one is contacting me and when i forcefully register a complaint no. 96942146 after making several calls, the customer care executive only make excuse of getting the same thing resolved within 24 hrs.br...
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P
Pooja Nagvekar
from New Delhi, Delhi
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dth new connection

Address:400705

My complaint id with airtel is 76038067 and this is for new connection request which is pending for more than 48 hours.

I have called n number of times to customer care since then and no resolution.

This same behavior was shown last week as well.
I am very frustrated and disappointed with airtel service for new dth connection being so poor.

This is occurred since past 2 days and new connection...
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