Claimed

Parimatch India Complaints & Reviews

3.8
Last updated Apr 28, 2024
Complaints 1069
Resolved
804
Unresolved
265
Quick Links
Statistics
Share
Contacts

File a complaint to Parimatch India

Having problems with Parimatch India?

File a complaint and get it resolved by Parimatch India customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Parimatch India
Customer Service Contacts

Parimatch India Website

Parimatch India Head Office Address


India

Parimatch India reviews & complaints(1069)

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
M
MusicLover23
Apr 28, 2024
Report
Copy

Missing game

I really loved playing the game Wicked Dice from the provider Skywind. I always made bets according to my own strategy and that was the reason why I was making a good amount of money every month. But yesterday this game disappeared from the PM site catalog. I spent a lot of time to find it, but all in vain. What reason do you have to remove one of the most popular games? Did you do it on purpose because I won large sums in this game? I have...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Pixe1
Apr 28, 2024
Report
Copy

Appraisal of Parimatch IPhone App

I would like to leave my feedback regarding the Parimatch iPhone app. I really don't like the fact that this app is not comparable in convenience to the PC site. Too many bugs, too few games (unlike the website), too slow to open games. The app looks very imperfect, like it was developed by students. Too surprised to see such an app from such a famous world class casino....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
Dynasty
Apr 28, 2024
Report
Copy

Website Woes

My Parimatch website has stopped opening. What can it be connected with? I just wanted to fund my account and place bets on some sporting events on basketball, but if the site does not open, how can I do it?...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
Destruction
Apr 28, 2024
Report
Copy

Account Breach

Someone accessed my account .I had 25, 000 Indian rupees in my account which I deposited less than a month ago. After that I have never placed a bet or logged into my profile. What was my surprise when I logged into my gaming account but saw only Rs. 1750 in my balance! Recently, I was entering my account password on some site similar to Parimatch casino site. I thought it was another site that belongs to this casino. It was after this incident...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
BioHazardWanderer
Apr 27, 2024
Report
Copy

Locked Out

I have been playing with Parimatch for 3 years. Before that I didn't encounter any serious problems playing in this casino. But yesterday what I was most afraid of happened: my account was blocked due to betting automation. I don't know what this is about and why Parimatch is accusing me of this. I believe that Parimatch has no proof that I used third-party programs to automate bets. Please unblock my account!...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
E
EternalEmberwitch
Apr 26, 2024
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Improving payment methods and processing time in Parimatch

I don't like the fact that many payment methods in Parimatch are either unavailable or it takes too long for the money to arrive on the balance of the game account. Why can't we add more payment methods or optimize the work with those payment systems that cooperate with PM? You have to spend too much time to wait for the money to arrive to the game account....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
C
CrystalWaves
Apr 26, 2024
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Account deletion error despite exsting funds

I haven't done any betting for a long time and decided to log in to my account, which hasn't been used in over half a year. My surprise was huge when I encountered an error saying that such a user did not exist or had been deleted! Nevertheless, there were still funds in the account, albeit small. What should I do in this situation?...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
ShadowSculptor
Apr 26, 2024
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Duplicate Email Error

I encountered a problem when trying to register on Parimatch: the system reports an error stating that a user with the same e-mail address already exists. But I'm sure I haven't registered on this site before. Could it be some technical error? Please clarify the situation....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
PheonixRisingZ
Apr 26, 2024
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Negative experience with card verification and login issues on Parimatch

I won a decent amount of Rs. 9000, but ran into a problem: my card failed verification. Soon after, when I tried to log in to my profile, the site page just wouldn't load. Why wasn't I warned that I needed to verify my card before I started playing? If I had known this in advance, I would have verified the card first and only then placed a bet. As a result, I have a negative impression of the company....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
BlazeVortex
Apr 26, 2024
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Loss of funds after app update

After updating the Parimatch app, I lost money from my account. I know for a fact that no one accessed my cell phone, which means that no one logged into my account and could not withdraw my money. I wanted to place some bets, but I got a real shock when I saw that all the money was missing from my account....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
SereneShadow
Apr 26, 2024
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Simplifying the Parimatch app interface for better user experience

Understanding the functionality of the Parimatch application seems to be a difficult task. Although it seems that the interface should be intuitively obvious, this is not always the case. It would probably be wise to simplify the functionality of the application, making it more comfortable for the user. I believe that an inexperienced player would have great difficulty learning the functionality of this app....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
MysticJourney
Apr 26, 2024
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Issues with withrawal processing

Check my withdrawal (I am ready to write the withdrawal number to PM official representative). I have been waiting for 8 days now, when the status of my withdrawal request will change and my money will arrive to my deposit. I need my money urgently and I am not ready to wait so long....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
PixelPioneer
Apr 26, 2024
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Differences in game catalog between the Parimatch app and website

Why are most of the games on the website but not in the PM app? How can it be that the catalog of games in the app and on the website are very different? I want to report this problem to the developers....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
L
LunaWanderer13
Apr 25, 2024
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Website navigation

On the Parimatch India website, it is often difficult to find the right activities due to the numerous sections and categories. I would appreciate it if the site navigation was more intuitive. It is now very difficult to find the right match or game from a particular provider. All this affects negatively my desire to play at this casino. I wait and believe that the catalog of games and sporting events will become at least a little more convenient...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
C
CipherMysticX
Apr 25, 2024
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Disappointment due to technical failures

Disappointment due to technical failures in an app or on a website has become more relevant than ever. It's especially worrying when a failure occurs at the most inopportune moment, for example, when trying to place a bet on a sporting event that you are very confident in and that could bring a big win. Do something about it already, Parimatch!...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
E
EnigmaticNetherblade
Apr 24, 2024
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I often encounter difficulties with Parimatch support service. Some of my questions and problems remain unanswered when contacting the support team via email, and I have to wait too long for help. This is an abnormal attitude to users. Is it so difficult for you to hire more support staff so that players' answers do not go unanswered?
Apr 26, 2024
Complaint marked as Resolved 
Come on Parimatch, you need to work on your service a bit. I thought email was such an easy way to ask for help. I realize you're busy, but still. Helpful, thank you of course, but I just want it to be quicker.
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    C
    CelestialNovaKnight
    Apr 24, 2024
    Resolved
    The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
    Report
    Copy
    Resolved
    The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

    I have experienced delays in depositing funds on a number of occasions and it is really frustrating. There is an urgent need to resolve the problems associated with financial transactions. My confidence that the money will eventually be credited to my account is slowly waning. It is very unclear to me what is preventing Parimarch from establishing its relationship with its financial partners so that I can receive the amount of my winnings to my bank card as quickly as before.
    Apr 26, 2024
    Complaint marked as Resolved 
    I can't believe it took me so long to deal with this problem. Sent a request to support and waited for a response. In the end, everything was sorted out and I got my money.
    Helpful
    Be the first one to find this review helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      T
      TechSavvyGuru
      Apr 24, 2024
      Resolved
      The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
      Report
      Copy
      Resolved
      The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

      It is becoming more and more difficult to place bets on Parimatch in India every time, especially with the constant technical glitches when trying to withdraw funds. I have already started getting used to these conditions. I am faced with delays and lack of feedback from the support team every time I try to withdraw funds. Of course, there is a positive point in the fact that in the end the money is either received in a few days or returned to the account, but the situation is still far from ideal. I remember the times when Parimtach functioned much better than it does now.
      Apr 26, 2024
      Complaint marked as Resolved 
      After sending my complaint, I regularly checked my email and my personal cabinet for a response from Parimatch. A few days later I received a letter apologizing for the inconvenience and promising to rectify the situation. They also offered me compensation for the delayed withdrawal. It was very pleasant from their side.
      Helpful
      Be the first one to find this review helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        A
        AlpSpectralXylo
        Apr 24, 2024
        Resolved
        The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
        Report
        Copy
        Resolved
        The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

        Fraud acc

        My account has been blocked due to fraudulent activity. What fraudulent actions? All I did was to use the functionality of the service: depositing, betting on sports, withdrawing funds. You have no evidence that I am a fraudster and violate the rules of the gaming platform....
        Helpful
        Be the first one to find this review helpful
        Found this helpful?
        Write a comment
        Report
        Copy
        B
        BartuEclipsedWhisper
        Apr 24, 2024
        Resolved
        The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
        Report
        Copy
        Resolved
        The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

        I've tried to deposit money using PhonePe payment system, but it's not working for me. I can't understand what this is related to and I'm trying to figure it out. Did Parimatch stop supporting deposits using this payment system?
        Apr 26, 2024
        Complaint marked as Resolved 
        I had to consult my friends and one of them shared his experience. It turns out that I needed to update the app to the latest version. I did that and, to my relief, I was able to successfully deposit money to Parimatch. Now I am ready to continue my gaming activity and bet, bet, bet.
        Helpful
        Be the first one to find this review helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit

          Recent comments about Parimatch India services