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Parimatch India Complaints & Reviews

3.8
Last updated May 12, 2024
Complaints 1086
Resolved
820
Unresolved
266
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Parimatch India reviews & complaints page 9

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Uyoh
Mar 14, 2024
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money still not credited!

They are scammers! I tried to deposit $120 to my balance, but the money was not credited to my account even though I did everything according to their instructions! I wrote to Parimatch tech support and sent all the proof, but the money was still not credited. I have bet thousands of dollars, but if my problem is not solved now, I will definitely look for a replacement for this casino, because I will never accept such an attitude to myself....
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3 other people found this review helpful
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Ruldu Acharekar
from Taj Pul, Delhi
Mar 14, 2024
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Games from Spribe provider

I don't like that Parimatch has so few games from Spribe provider. Because of this I have to play at other casinos where these games have always been available. Many times I wrote to support Parimatch, but I was told that the games will be added soon. For now I have to settle for Plinko and Aviator. It's a shame, because I really like Parimatch casino, I like the speed of withdrawals, I like that they often give freespins and bonus money....
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5 other people found this review helpful
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gonaflud
Mar 14, 2024
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Can't make a deposit

HI. I tried to make a deposit of Rs 16 500. At first the payment failed because I entered my bank card details incorrectly. During the second attempt I did not receive SMS with confirmation code. After the third attempt, the money was charged from my card but I received some error notification that my payment could not be verified. The money still hasn't appeared on my account balance. I don't know what could be the reason, because I'm sure...
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4 other people found this review helpful
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SodaLuv
from Delhi, Delhi
Mar 14, 2024
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money has not been credited to my balance

Tried to deposit Rs 20, 000 into my account using my card but the money has not been credited to my balance even though I have done everything correctly. Contacted support but no response. I am writing here as I expect the support staff to see my problem and help me....
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3 other people found this review helpful
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Evey
Mar 13, 2024
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Some kind of disrespect to the player...

Tried to withdraw the winnings that were received thanks to the freespins received for my first deposit. Instead, got a message that in order to withdraw this money, I need to wager it to the tune of Rs. 15000! This is some kind of disrespect to the player. I am not satisfied with Parimatch casino....
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3 other people found this review helpful
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DimidroLEX
from New Delhi, Delhi
Mar 13, 2024
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Withdrawal status is executed, but the money has not arrived

The casino is not bad, very convenient site design, a lot of games from well-known providers. But I need help now, I wrote to support to see if they can help me solve my problem with withdrawal. I read the reviews here and do not understand who to believe: the casino or all these people who write here. The problem is that my withdrawal status is executed, but the money has not arrived on my credit card. Parimatch support replied that they...
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2 other people found this review helpful
2 found this helpful
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CrazyCup
from New Delhi, Delhi
Mar 13, 2024
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

There has been some chaos

I've been with Parimatch for 6 years, I haven't had a single problem in that time. But recently there has been some chaos. I have been waiting for more than a week to withdraw my winnings. At first the money was in processing for a long time. Then the withdrawal request was approved, but the money has not arrived on the card. I'm sure that if I contact the casino support, they will tell me that it's my fault, and the casino is not guilty...
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3 other people found this review helpful
3 found this helpful
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Avir72
from Kolkata, West Bengal
Mar 13, 2024
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Registered a new account, because I can not access my old account

Good afternoon. I registered a new account, because I can not access my old account, I forgot my password. Won some money, created a request for withdrawal. In the end, I was withdrawn only the amount of my deposit, and the amount of my winnings was burned. Surprisingly, my wife has 8 accounts, and she withdraws winnings from each of them! But for some reason my accounts are blocked along with my winnings!...
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3 other people found this review helpful
3 found this helpful
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J
JwalaJwala
from Habibpur, Bihar
Mar 13, 2024
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Approve my withdrawal request and unblock my account please

I would like to leave a complaint about Parimatch Casino. I am cooperating with them for the first month. I decided to try with 20, 000 rupiah to start. Thanks to my strategy, I managed to win another 12, 000 rupees, which is not a bad result for me. But as soon as I put my winnings for withdrawal, access to mine became restricted. Now I can't place new bets, I can't top up my balance and, accordingly, I can't withdraw my money. I appeal...
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2 other people found this review helpful
2 found this helpful
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RaghuIndia
from Raghunathpur, Bihar
Mar 4, 2024
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Why?

I'm trying to deposit money to the balance, I specify the amount and the code from SMS, but I get an error. I can't understand why the transaction doesn't go through. I made sure that I have enough money on my bank card to deposit, so the problem is definitely not a lack of money. Parimatch support staff, I need your help, I don't know what to do next in this situation....
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3 other people found this review helpful
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BuzzLightyear
Mar 4, 2024
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Rules

I have been working with Parimatch for more than 3 years. Since yesterday I can't log in to my account, because when I log in it says it's blocked. I wrote to support, but I can't get a clear answer as to why my profile was suspended. To be honest, I did not expect this from Parimatch after such a long period of cooperation. If I broke the rules - tell me about it, I have the right to know. I am very dissatisfied with the work of the support...
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5 other people found this review helpful
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Sackhcham
from Faridkot, Punjab
Mar 4, 2024
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

PM please contact me

Hi. I'm trying to withdraw my first winnings (it's my first time with Parimatch), I need to upload documents. But I have a problem that I don't have enough documents to confirm my residential address. I don't know how to contact Parimatch support, I can't find their contacts on the website. I really need my money, but I am afraid that I will never be able to withdraw it. I am writing here out of desperation, hoping that Parimatch representatives...
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3 other people found this review helpful
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RatchetClank
Mar 1, 2024
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Freezes

I am annoyed by the constant platform freezes, especially at the moment when making a bet! It is very inconvenient and really pisses me off. How to contact support - I have no idea. But something should definitely be done about it, otherwise it's just impossible to play! I restarted my computer, but it had absolutely no effect on the problem. When will the Parimatch team finally fix their site?...
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6 other people found this review helpful
6 found this helpful
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ajatasatruharadas5
Mar 1, 2024
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Skrill

I can't withdraw money to Skrill for the third day! Why do I have to wait so long? After all, on my part I have fulfilled all the conditions, I have verified my profile. If the problem is not solved in the near future, I intend to look for another betting company, since Parimatch is unable to fulfill its obligations....
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3 other people found this review helpful
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Overdosen
from Nabha, Punjab
Mar 1, 2024
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

PM tech support

No one helps me with the constant delays in withdrawing money to my cryptocurrency wallet. I am communicating with Parimatch tech support for the third day. But there is still no solution to my problem. There are no contacts of the company's management on the site, there is no one to complain to tech support. I hope that after this review someone will finally pay attention to my problem....
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5 other people found this review helpful
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Pawar1992
from Delhi, Delhi
Mar 1, 2024
Mar 4, 2024
This thread was updated on Mar 4, 2024
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I don't recommend PM

I passed verification in Parimatch. I deposited money and was immediately blocked. I contacted tech support, where they told me that only Indian citizens can play with them. Now I ask for my money back, but they ask me to wait. I do not recommend this bookmaker....
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3 other people found this review helpful
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K
KiddoZ
Feb 29, 2024
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

My profile

My Parimatch account was blocked. I provided all the necessary documents, went through the video identification procedure, but in the end I received a refusal to unblock my account. Email support service ignores my appeals, although earlier they responded almost instantly.
Yesterday I was finally told that the support doesn't have information about the verification procedure and that another department is dealing with it. The most...
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2 other people found this review helpful
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Pandya1995
Feb 29, 2024
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

PM support

I had problems with withdrawal of funds. I successfully passed the verification procedure by providing a photo of my passport and proof of my residential address. However, no one from the support service does not respond to my requests, and the money has not arrived to my account. Three days have already passed and I am still without funds. I am very worried about this situation....
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2 other people found this review helpful
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Nuggets
from Gairatganj, Madhya Pradesh
Feb 29, 2024
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Please give me an answer

Parimatch blocked my account. Later they reactivated it, but completely removed my winnings, leaving only the amount of my deposit. Where did my winnings go?...
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5 other people found this review helpful
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BuddyBuddy
Feb 29, 2024
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unable to withdraw my winnings

I was unable to withdraw my winnings. It started when I deposited Rs. 15000 in my account and bet it on an event with odds of 1.46. My bets turned out to be winning and I got Rs 7000.
I have been playing on this site for about 2 years now and I have not had any problems previously. However, this time I was immediately asked to go through another verification process, which I went through back when I registered my personal account....
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2 other people found this review helpful
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