Reliance Digital Complaints & Reviews

My order no: RDF53049408 is supposed to be delivered on 7/8/2023, the same has not been fulfilled yet. There is an unexplained delay and absolutely no response from the customer service nor any reply’s to the mails. It was promised that my order would be deliver the very next day but reliance failed to honour the same. The customer service is pathetic and useless. Therefore I have resorted to complain on this forum to get a resolution....

I bought the Aquaguard Jazz water purifier online and it was installed by the RESQ TEAM.
Below are the offered Installation Services by RESQ Installation Service :
1) Perform feasibility check
2) Water purifier demonstration

RESQ installation team installed the product without performing feasibility check and gave only water Purifier demonstration.
Based on their demo and instructions, we drained...

This is to let you know I purchased Haier AC in May 2023, and its outdoor Unit's discharge pipe was busted two times in just two months.

I raised the first ticket on 19 July. Technician came and he said it's Outdoor unit's discharge pipe is busted and the pipe needs to be welded first, he performed his welding and gas fueling stuff. Right after just 3 hours AC's cooling went off, So I again raised another ticket and another...

Dear Sir,

With relation to my transaction on May 27, 2023 at Reliance Digital located in Civil Lines, Allahabad, I wish to address the following matter. As a regular customer of Reliance Digital, I have purchased various household electronic items in the past, such as LED, AC, LAPTOP, iPhone, Oven, and more.
However, on my most recent visit, your Allahabad store knowingly sold me a faulty product, specifically the HP...

Dear Sir/Madam,

I hope this email finds you well. I am writing to bring to your attention a grave issue I have been facing with my recent purchase from Reliance Digital and the subsequent loan cancellation with Bajaj Finserv.

On 01.07.2023, I purchased a refrigerator from Reliance Digital Kapoorthala on EMI using my Lucknow Bajaj Finserv card. Unfortunately, the fridge was received in a damaged condition. Following...

Hi,

I purchased LG OLED from Reliance Digital Store at Netaji Subhash Place, Delhi on Sunday - 23rd July'23 and was promised an immediate delivery. however, till now the delivery has not been received and am told that this is like to happen tomorrow.

When a customer invests, the ask is to receive the product immediately however the store has not been able to keep up with their commitment and this is very disappointing....

I purchased Reliance ResQ Plans 2Years extended warranty along with my Hitachi AC from Reliance Digital. Recently it has started giving very less cooling. When i book service requests via their ResQ app the Technician visit my premises to check the issue and say that they will send the concerned team for repair and then they close the complaint without resolving it. I have raised 4 Service requests in the past 4 weeks but they just keep closing...

I bought few products from digital store, AVADI on 15th August 2022. during the time of purchase, i was ready to pay the complete amount as cash, But the seller asked us to use certain CREDit card (from certain bank which has cashback offer of Rs.1500/-) hence i used the CREDit card for purchasing the product, they said post 90 days the amount will be CREDited to your account, but its been almost 11 months, and there no cash back, i had to...

Order no. RDF[protected]heater)
Order no. RDF[protected]ResQ installation service)
Service Id: [protected]
I have purchased A.O Smith instant water heater along with installation on 7th July, 2023 for 4073 rupees. It costs 300 for installation. I ordered this product via reliance digital website. I need this product because as I got fistula surgery and to recover from surgery, doctor advised to take hot water sit baths. The...

I purchased LG on the year March 2021.After two years o[censored]sage it was faulty on March 2023.On April 10th 2023 I registered a compliant in reliance RESQ app wherein I took extended warranty by paying 16799 from there after continuous follow-up they took TV and finally they gave it back with still the issue exists.Its been three months and Reliance says they will give money if they got mail from LG.LG people are playing with me from last three...

I purchase samsung tv model number samsung 50au7700 on[protected] from the reliance digital store yelahanka new town. It got delivered on[protected]. The issue is that i have got a product which is slightly damaged. I found there is a small dot shaped damage occurring on screen which is pretty much visible on black background screen. I reported the issue to reliance customer service department over 10 days ago and requested a replacement,...

Dear Sir/Madam,

I am writing to express my deep dissatisfaction with the service provided by your store regarding the delivery of a refrigerator that I purchased on 27/06/2023. Despite the clear terms and conditions of our agreement, I have experienced significant delays, unfulfilled promises, and inadequate communication from your company.

On 27/06/2023, I made the full payment for the refrigerator and was...

Dear Team,

my Refund amount 1, 28, 000/- Rs

I purchased a LG Side by Side refrigerator from Reliance Digital Store Anantapur on 21-May-2023. They delivered on 22-May-2023 at 8PM, installation done on 24-May-2023. But I received damaged product. So, I requested them for refund the amount. Because they told replacement will take minimum of 7 days. If again I received damaged product then again I need to wait for...

Dear Team,
I purchased a LG Side by Side refrigerator from Reliance Digital Store Anantapur on 21-May-2023. They delivered on 22-May-2023 at 8PM, installation done on 24-May-2023. But I received damaged product. So, I requested them for refund the amount. Because they told replacement will take minimum of 7 days. If again I received damaged product then again I need to wait for 7 more days for another replacement.

Replacement...

Its been more than 2 months that Reliance Digital, R R nagar, could not resolve or provide service. Complete waste of money, time, if we buy in Reliance Digital.

We have to plead them to provide service where in the product is in warranty. Have raised issue/complaint to BM Bade team and for utmost disappointment they do not work as well....

I recently purchased the fridge Hisense online from reliance digital(order details attached).
After opening the box, i set up the fridge. I have complete video of the unboxing and setting up. The moment i saw the fridge from left side i saw two big dents.
Kindly replace the product or take it back and issue a complete refund as soon as possible.
Thank you...

, Mr. Abhijit Anil Khatu had ordered a Motorola Moto G42 with 16.25 cm FHD + ultra-wide AMOLED Display with order date as 05/06/2023 from your Reliance Digital application.

But to my uttermost surprise, the product was delivered today is Motorola Moto G42 with 16.26 cm FHD+ OLED Display, which is inappropriate and complete mismatch to the product ordered by me.

So I requested to please do the needful to replace...

The name in the bill generated is incorrect thereby causing an issue with reimbursement. The outlet is not agreeing to make the changes....

My front load washing is leaking...

Hi Team, I have Purchased Daikin AC on 11th June 2023. Order No: RDF51293659. Technician asking for 1400 rupees Installation charges. Please look in to this issue ASAP. I have purchased AC around 44000. If i purchase in Amazon or Flipkart or in Local show room, Installation charges are free. Even we didn't for AC Stand as well. AC Stand also free if i purchase AC Outside. Please tell me one reason why we should purchase the products in Reliance....