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Airtel Complaints & Reviews

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Last updated May 29, 2024
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Airtel reviews & complaints page 1116

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B
byom
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

sim not activated even after 3 days (72 hrs)

Address:Chennai, Tamil Nadu, 600041r

My airtel prepaid number is [protected].

I placed a request through airtel store to replace my damaged sim. I placed the request on 08.09.2017 after successful aadhar integration. Though it was told to me that maximum it may take 24 hours to activate the new sim.
It is almost 70 hours, but my sim card yet to be activated.
It is really painful for me to wait for so long to get the service.
Airtel is now worse...
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V
vineeshoo7
from Delhi, Delhi
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phone being tapped

Address:110010

Sir,
my Airtel number is [protected], i have doubt that my calls are being monitored. Pls can you let me know about it. further in case it is being monitored then what is the source from where it is being monitored. Is it possible for any employ of airtel company or any other staff from of any service provided will be able to tap my phone....
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S
sanraj84
from Zamania, Uttar Pradesh
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data service stopped

Address:Varanasi, Uttar Pradesh, 221002

Dear
I am currently using airtel postpaid connection number-[protected],
My data pack automatically stopped from 2.00 am, hence i am not able to use net connection.
I call costumer care they said there is some data pack issue and it will take 2 working days to resolve.
Why this kind of issue we will face, if we are paying bill on time,
Who will pay me that amount which is i am going to use for net connection...
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G
gazikhan
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no phone or wifi signal

Address:345001

I have contacted airtel on many occasions about the fact that my ‘phone’ keeps loosing the signal and needs to be restarted. I have even asked for a new sim card but this doesn’t help. I have reset the network settings but again this doesn’t work. I have an iphone 7.

I used to be with airtel until recently with no problem (Same phone) before i changed to vodafone but found that they did not have the same signal etc...
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M
mohitnagar70
from Delhi, Delhi
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airtel 4g fake service promotion

Address:201005

I am mohit nagar is facing a lot of issues regarding the internet speed. The problem is persistent since 1 months or more and it is still not resolved recharge date 24-july-2017, there is no speed from the network every time i make the complain and every time the process is the same, then i have to complain again, again the same procedure.

I am regretting right now taking the airtel 4g network connection, in spite of paying...
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S
spnips
from Pune, Maharashtra
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getting 2g speed for 4g pack and disconnect after 30 sec

I am from ahmednagar city and doing business of share market but airtel has too worst network that my transactions doesn't complete at proper time so loosing money also there is calling problem but they are advertise sabse fast network this is disgusting also it is unable to reconnect to internet with 4g speed it's totally disoppointing using iphone 5s for airtel 4g network but disconnect internet within 30 to 60 seconds and not easily reconnect...
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S
Sugandha Garg
from Delhi, Delhi
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airtel data card

I took airtel 6 months plan of 6gb per month in 6k in january. Payment was done in january only. Although i dint use it but that is no issue. The issue is now after 6 months they are sending me further bills without any usage showing outstanding of 1503rs without any permission from me whether i wanted to continue it after 6 months or not. I request airtel to pls deactivate it ([protected]) and since airtel is a respected company i don't except...
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N
nk_neeraj
from Hisar, Haryana
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mobile number not activate after portability 2 days has passed

Address:Jalandhar, Punjab, 144007

I want to complaint regarding poor service of airtel company. I gave request to port my number [protected] from idea network to airtel network on 5/9/2017. My number has ported on 8/9/2017. Today 2 days has passed my number is still not activate. Its my business number facing business loss. I contacted many times to airtel backend customer service and went airtel store too and change my sim but i couldn't get any solution. Noone give proper...
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R
ranjjani
from Chennai, Tamil Nadu
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we have complained 15 times in 2 months

Address:Chennai, Tamil Nadu, 600097

Our landline number and broadband connection number is [protected].. We have raised atleast minimum of 15 complaints.. Each time there is no permanent fix.. I want airtel to answer this and know the reason why they want to loot money unnecessarily! I have all the complaint details and how many times have we paid with internet not working. Pls help...
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A
Ajinkya Dhoot
from Mumbai, Maharashtra
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regarding message service

Address:Mumbai City, Maharashtra

My sim got activted before 4 days however msg service is not activated yet. Everytime i called they always transefer the call from one department to other and unable to the solution. Just advice me to wait for 24 hrs on every call even i am calling after 72 hours they are still saying to wait for 24 hours got frustrated with airtel service. Please look into my complaint i got one complaint no. 79348047 please look into it....
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A
apurwakumari16
from Bengaluru, Karnataka
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balance got deducted after 19, days itself and there is no response from airtel

I have raised complaint again and again wo the customer care of airtel. But there is no reply.
1st i am unable to call customer care as what ever selections is being asked is in kannada which i don't understand.
I have asked multiple time to change my language but no action has been taken yet.
2nd i have recharged for 349 on 19th aug 2017 which gives benefits o[censored]nlimited call std/local and 28gb net for 28 day. But from...
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R
Reshma Pasala
from Hyderabad, Telangana
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issue regarding porting

Address:500045

I have requested for porting from chennai to telangana to the same airtel network. After activation call to 59059 also i am not able to make any calls. I have kept porting request from your airtel customer service center in srinagar colony, hyderabad. I have been waiting since 2 days to activate my sim. Calling your customer service also but not at all responding properly and issue is not solved. I have faced worst customer service with airtel....
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A
Abhi783821
from Delhi, Delhi
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very slow data

I am using airtel 4g internet but when i connect to 4g network it does not even work. So i was using 3g internet but experiencing s*t speed i did not even get 2g speed i am experiencing it from atleast3 months i have also called the customer care but they say 'ok we will fix it after 30 minutes you will get india's fastest airtel internet ' i was using airtel since i got a phone i was thinking that this is the best network even i did not...
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M
Manjunath Doddamani
from Tumkur, Karnataka
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excess bill refund for aug-17 & sept-17

Address:580024

Sir, i am having airtel postpaid connection of mobile no-[protected], to my account 10 gb data is offered by airtel company & same is reflected at airtel mobile application & i am using same data every month, only 1 month have not charged for internet, after that suddenly they have charged in rs.500/- on aug-17 & rs. 500/- on sep-17 bill respectively, after requesting & visited to airtel center & they are not willing to reversing of amount....
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A
arnab8997
from Delhi, Delhi
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non functioning of internet connectivity

I have procured an airtel home wifi connection dongle no [protected] on 26 aug 2017, and paid an advance of rs 3000/- for period of four months of service to be provided, the connection has been non functional since 01 sep 2017 and in spite of repeated complaints to the air tel customer care and vist to the air tel store and service provider the company has not made any efforts to restore the services and rectify the fault. This has resulted...
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V
Vinnzxx
from Gurgaon, Haryana
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broadband connection provider problem

Address:Faridabad, Haryana, 121003

We have paid the amount rs.1000 for the broadband connection and the airtel guy from sector-35, faridabad told us that our connection will be set up tomorrow or the day after that. But it's been a week since that and no one has contacted us regarding the router and connection. We tried calling the same guy but he has been avoiding our calls and when he picks up he makes excuses everytime. Please do something otherwise people will lose faith...
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N
NaziaSh
from Mumbai, Maharashtra
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billing issue overcharged

Address:Mumbai City, Maharashtra, 401107
Website:Airtel.in

I have already escalated my complaint regarding billing issues however still not received any revert.

The reference numbers are mentioned below:
1) reference number is po[protected].
2) reference number is po[protected].

I have changed my plan and airtel has charged me exorbitant data charges of rs.3200/- wherein my data usage is quite less as i have wifi at home. I have escalated the issue however...
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J
jm sharma
from Hardoi, Uttar Pradesh
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despite debit of money wifi system not recharged

Dear Sir, I have airtel wi fi device with sim number [protected]. I recharged this device through sbi net banking on 04.09.2017 for Rs. 345.00. The amount has been debited from my account but the device has not been recharged. Please revert the amount back to my account.

Thanking you

Jagmohan Sharma
[protected]...
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M
manojgupt72
from Ghaziabad, Uttar Pradesh
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refund of recharge amount by airtel

Address:New Delhi, Delhi
Website:www.airtel.in

I have done recharge through airtel app to my delhi number [protected] through sbi debit card vide transaction number[protected] on 10/09/2017. After doing the recharge the balance is shown in my airtel app but there is no nwtwork in my mobile. I called the customer care who informed that the number has been allotted to some other person because it was not used for more than 90 days.
Now, i want refund of my rs 60 because if the...
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Address:Hyderabad, Andhra Pradesh

I have been using airtel's prepaid number *598 for the last 5 years. For the last 5 months i was not using this number since i had to travel frequently out of country, but i made it sure that the sim is in working position. After some days sim didnt work, it displayed "sim card registration failed". I thought that my sim card must have become faulty since i had not used it for months. So i call to airtel's customer care to get a duplicate...
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