Airtel Complaints & Reviews

I ordered a broadband connection. LIES UPON LIES What the salesperson promised were lies. When they came to install, I got a completely different picture about several things. DAMAGED PROPERTY After fiddling around with the wiring in my apartment for 24 hours, Airtel declared that the wiring in my apartment in not good enough for Airtel broadband connection. In the process, they; a) Broke the Switch Board b) Broke the voice ports...

Actually, I didn't use Airtel Dish TV even though they frequently calling me to my mobile and disturbing. Even though after a lot of remainder still they are calling and disturb me ? I registered a compliant in Airtel Online complaints and Airtel Service center in person. How can i stop this call ?...

Sir, I am Sumith my mobile no: is [protected] i got one offer from airtel customer care at porting time for calling 10 paise A2A calls, 30 paise A 2 other mobiles and 50 paise to STD calls for 1 year, bt now the call charges has been hiked by 10 paise. this is a cheating, i need to get the call charges with out the hike.....

I have complained to Airtel several Times, Regarding the Tower Problem There is Zero or 1 Signal (fluctuating between 0 and 1) in the Mobiles , Initially , we thought it is the problem with the mobile, we changed the mobiles and checked with our neighbors, every one facing the same network issue inside Home. Especially 3G connection doesn't work at all. When we complained to the Airtel Team, they take the complaint , after 10 days...

Hi,

I had applied for a new connection for mobile number ([protected]) on 5th September 2013 at Vile Parle branch address (Shop No. 19/20, Shamkamal CHS, Agarwal Market, Opp. Denanath Mangheshkar Hall, Vile Parle East Mum - 400057). The Sales Receipt number is 4072, CRO is Yash; SIM number is[protected]; Plan is Win 599

I was told by the representatives, notably Ms. Komal (Mobile number [protected]) that...

Its been 21 days that my 3G sim card is not been activated. I have visited outlet 9 times and the person there is not responding. Because of outlet negligence I am siffering like anything. Customer care has no answer and everytime they ask me to visit outlet only. When thet cant control outlets then why do they allow them to handle their product. Pathetic nodal officer who has no answer. Airtel should be sued for their siuch carefree attitude....

Dear Sir/Madam I am writing this letter to you to express my frustration and disappointment in dealing with Airtel collections/payment team. This is in reference to my mobile #[protected], which is not working anymore. I did not make my payments due to unforseen circumstances on this connection, but I have always been in touch with your customer care/collections team and promised to make payment. In spite of this commitment, a couple...

Hi, I am using this service more than 2 years and paid properly in every month without any delay. I requested for cancellation due to home shifting to other place and i stopped using on 29th Auguest 2013. Simply making delay and asking me to pay 15 days extra. Really i wanted to pay honestly if reasonable. How i can pay for their mistake. Please suggest. ss Details given below Fixed Line:[protected] 1) Requested for cancellation:...

I would like to state that this month postpaid mobile bill have following discrepancies , please review. Resolve the compliant and oblige. 1) I have used 500MB within bill plan cycle in mobile internet for the month as 300mb as per my bill plan. 200 mb as per Smartbytes of Rs.80. But you have not given full discount charged fully 2) I have not opted for 6gb plan but you have activated the plan and...

I took one 3 g connection for my iPad. Only sim card was taken for broadband services. It was taken from Airtel. While taking the connection I was clearly told that I will be able to pay my bill online. When I recd my first bill I tried my best to pay it online but couldn't succeed. I wrote number of times to Airtel but they didn't help. Rather there personnel admitted on 24th August that there is problem at Their end. Even after...

Hi, This is NITIN SAXENA, subscriber of Airtel Prepaid # [protected] (A.P.CIRCLE). I traveled outside India urgently on 04-Aug-2013, so I could not deactivate my Blackberry Services by sending sms. I requested Airtel Customer Care to deactivate my BB Services (INR 399 PER MONTH) and they confirmed that the same was deactivated on 09-August-2013. But here the problem starts ..BB services itself was deactivated on 09-august-2013 and...

Hello, 1.aitel very frequently changing prepaid customer plans, when we ask them they are recommending for offer recharge.And also they never inform customer about change in the plans, they endup charging more to customer. 2. Data Plans:- 199 plan upto 2GB good speed, later controlled speed, when they say controlled speed for opening gmail system need five min, hence customer will irritate to use, he goes for new plan airtel endup...

The airtel broadband did not work for the past 3 months. Its a total humbug services and customer care will promise you for more waiver amount for non usage days. The waiver amount will not be reflected in the bill and there is no reference number for it. Beware of the customer care people. When ever the cancellation request is raised the same can be cancelled by them if you tell them about connection not working. The cancellation request...

I purchased a 3G dongle on 10th June with a new sim card to use in my laptop after asking whether this will work in the location where I would like to use. I was informed that the dongle will work wherever airtel network is available. After trying for many days, still the signal strength is almost zero in that location. Technical service team asked me to check the sim in a mobile phone where I get almost full signal. I was told the dongle...

I called several times for custmr care to change my tarrife and plains, they never talk to me. And I need 1.2 pice per 2 sec plan for life time. they dont provide. What is this? If you dont intrest to satisify custmer, tell me I will disconnect airtel connection . I will take any other connection...

problem with signal reception, even after calling so many times to customer care no one comes to rectify the issue. Every time you complain some one will call n say will come today, and will waste your whole day waiting for them n no one comes, Within a period of 3 months, its the third time m facing the same problem, n every time I have to suffer like that. If you cant provide d services, then I dont need ur services. refund my money...

Worst service providers i ever seen,i asked them for a postpaid connection of 950 rupees 3g plan but they activated a gprs plan for 100rs .i nearly make more than 10 calls to change the plan.finally they changed the plan but after that also i cant able to use net because they disconnected the net and they send message to my no to pay thebill for 965 rs which i didn't use net for not even 2 days completely from my date of.activation of...

when i called to cst care . OM prakash(om kumar) was their with me on call. i just asked him about the gprs connectivity as i was facing issue . that particular associate did not use proper verbiage and rather transferred mycalll.. after transfer another person gave me another number this was continue for the last one hour. so i have dedcide that all my friend ,relatives to change mnp.....as this is not cst.service...

I m using airtel Post paid connection. Recently i took airtel internet service for which they provided me rs 99 plan as i m a CUG card holder. and now when the bill is come they with the normal internet charges. Airtel customer executive are unable to solve this issue. M continuously following up but do not get any positive feedback from them. request you to kindly look in to this and help me out as i need to pay my bills....

Hi,

My self Muurgan R
Mobile no [protected]
Alternate no [protected]
Complaint numbers 51269677, 52543910
Complaint date 24/06/2013

I have submitted my address proof and ID proof for change of address on 04/06/2013 at airtel relationship center velachery chennai Acknowledgement no 070495. But address was not updated so i gave request to 198 for the same and got the SR no 51269677. Again...